We arrived early on Christmas day (!) and were told that all rooms were booked and they dont have our reservation even though we paid the full price in advance so they sent us to their other hotel in calle 43 or 44 which was a total nightmare and it was cheaper but nobody gave us back the money!!! Very... More

We went to this restaurant to eat lunch since it looked ok from the outside, but I've now learned a lesson from that. First we ordered the beverages, and those came fast. Waiting for the food, they served us three slices of roasted bread each, which must have been four days old due to the taste. One of the small... More

We were in this hotel one night. Enough. Difficult to sleep at night because you can not turn off the lights. When it is turned off it blinks every few seconds. Windows can not close. You can hear the noise from the streets nearly all night. Air conditioning is very loud. On the walls we saw a lizard. Although we... More

Nice hotel. Very close to a lovely stretch of a very lovely beach. Efficient and friendly staff available 24/7. Clean, quiet rooms - in my experience (I have slept in two of them) - with comfy beds, good AC, non-scary-electrics bathroom (always a worry for me in Cuba!), safe for valuables. Breakfast was fine and liked the cool, shady public... More

Good position close to the beach. Lovely crystal clear water. Hop on hop bus at door. Hotel has bar on beach and can hire beach chairs. CNN tv. Steep stairs to climb with luggage though there is a porter. No safe key. Short taxi ride 4CUC from Viazul bus station. Air conditioned. Beds firm. Rooms dark but can open shutters... More

For 44cuc a night with breakfest it´s a fine place for couple of nights. 100 meters to the beach and short distance to restaurants and the "mall" good value

Never stay on the middle floor: the bathroom is flooded with green fungus on the ceiling and walls and small insects. If you take a room on the top floor facing the ocean (that’s where I stayed), it’s rather clean and cosy though small but still fine for its value. The bed is comfortable and bedsheets are clean (don’t look... More

I really enjoyed my stay at the Dos Mares. I stayed 4 nights in total; it was so much better than the Playa Caleta where I stayed for about a week because I was meeting my family there. My rooms at Dos Mares were clean, the bathrooms new and the hotel was quiet. Breakfast included was declicious with fruit, coffee... More

We've booked a double room and when we arrived we saw this: http://www.youtube.com/watch?v=85NWyvxw2kw - the windows were not quite closing (and it was 10°C at nights in Jan) - the bathroom door looked like it has survived a war - the tap was hardly coupled with the basin - the shower had an erectile disfunction and the hose was torn... More