First time in Aruba. Our stay at the Riu with two other couples was great. We found the staff to be very friendly and accomodating. The ocean view junior suite (main building) was quite nice and the view beautiful from the balcony. Cleaning staff in rooms did an excellent job. Food was excellent and abundant. Choice at al-a-carte restaruants was... More

Had all of our valuables taken from our room, camera, laptop etc. by the maid then treated horrible by staff with not even an apology. Aruba is a fantastic place to stay but if you want to come back with what you take, choose a different resort. Very very sad and very very disappointed. More

Sooo...My stay overall at the Riu was good. We enjoyed the food (buffet and speciality restaurants), the staff was great, the drinks were endless and very good (yes they have NAMED liqour not uber top shelf but seriously they had 2-4 different types of Absolutes, Stolis and Sminoffs, Tangery(sp), Beefeaters, Gordons, Balentines, Johnny Walker, Chivas.... I mean it's not Grey... More

I've brought our 40 person group to places all over the Carribbean including Jamaica, DR, Mexico, and the Caymans. We LOVED Aruba but our group was disappointed in this hotel. Although the hotel is beautiful and the rooms were very nice, the staff was surly and there were many examples where the hotel is employing aggressive "demand limiting" tactics to... More

My friends stayed at the Riu-and their valuables were stolen out of the room safe by the maid. DON"T STAY HERE!!!! Aruba is amazing and a ton of fantastic places to stay-this isn't one of them. More

We went on this hotel with our timeshare and I must say that we where truely disgusted and disappointed at the state of the rooms. As you enter the hotel lobby area you are greeted with a beautiful coloured stained glass ceiling and a very big chandelier, you think this is a wonderful hotel, I chose well. But as soon... More

My husband and I traveled to Aruba in Dec. 2011 for our anniversary. The first part of our trip we stayed at the Westin Aruba (review already posted) and the second, we enjoyed the Riu Palace. We explored Aruba downtown; we took a ½ day snorkel trip, ate at a variety of restaurants around the island, and were out and... More

I recently came back from a 10 day trip to Aruba. This is the 3rd trip I have taken there and stayed at the RIU. Each time I went it was getting worse. I tried to give it the benefit of the doubt. However, on my final stay there when we arrived the rooms we were promised and had paid... More

Our room stunk of mildew and had the most horrible view possible. Jonathan at the reception was a disappontment when doing the check in and the check out. The info he gave was scarse and not helpful at all. To get free beach chairs and a hut was a nightmare. Anonymous hands had them booked even if that is not... More