My husband and I stayed at this hotel and left the car while we were abroad for an extended period.. I cannot even begin to explain how fantastic the staff were. First of all we had brought the wrong charger for our laptop and the receptionist helped us to go on
Amazon to buy a new one and have it...
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I stayed in this hotel on the 21st January 2012 and would never return, on arrival the front door glass was full of hand prints not a good first impression, when we entered the hotel it was colder inside than outside, the recptionist wasn't very pleaseant nor was she helpfull i had to ask could i book dinner and exactly...
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I was at this hotel for an event last month and am still reeling, I passed yesterday and see it' got 4 stars and I don't know HOW it could be awarded this. At this event the wine served at the bar was some cheap and nasty new world wine, i don't know how hotels think it's acceptable to only...
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I decided to book with this hotel on 1st Feb 2012 got an email from a receptionist stating the price & saying that we could all stay in the same room ,if we didnt mind it was fine with them(there are 5 of us,the youngest is 4 & will sleep with us anyway!!).I emailed the next day to book &...
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Dear jenny m,
Thank you for your recent comments on TripAdvisor re a booking for 9th and 10th July 2012. We are very aware that some families with small children would like to be in one room and sometimes for exra comfort in interconnecting rooms. We try to accommodate all our guests when booking rooms on an individual basis especially...
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I stayed here with my boyfriend as we were attending a function.
First of all, the hotel is located just by the motorway in an isolated location. I can't imagine any convenience of the location of this hotel, not even if you are taking a flight, as there is a 20 minute ride to the airport. Within that distance, you...
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Dear Ellefolk,
We at The City North Hotel take all comments, both positive and negative, very seriously. To this end I would very much like to discuss your recent contribution to TripAdvisor regarding our Hotel.
Thank you and regards
Ladonna Tallon Director of Sales and Marketing
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Stayed in the hotel in November. lovely overall. we were travelling with a small child so it was good to have a few options to keep him busy as well within the premises. rooms were nice and clean and the food couldnt be faulted. overall a very good experience and we would hope to be back soon.
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Dear Sean h,
Thank you for review on TripAdvisor, it is always pleasant to read such a positive review from our guests. We view all comments both good and bad very seriously and use when training our staff in guest relations.
It is our aim to ensure all of our customers are happy when they leave the hotel and hope...
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My partner and I spent the weekend at the CityNorth Hotel just outside Dublin. It was a successful weekend and I was very impressed by a number of things.
Our room was lovely, walls a little thin (especially when children are staying next door!!) but all in all very comfortable- we liked having free WiFi access in the rooms.
Food...
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Dear jannersBelfast,
Thank you for posting such a lovely review of the CityNorth hotel. Its always good to get feedback as it helps us to improve what we do here at the hotel. We take all comments good or bad seriously and it is rewarding to see that we are on the right track. It is also a great tool...
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Gave this hotel a bad review about two years ago.
Tonight I have to eat my words. Was traveling up country in a really bad storm and decided to give the hotel a go.
Straight away great service. Lady at check in was excellent. Ask about getting food which was just about to close. They dropped much bags to the...
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Reviewed 12 March 2010
Dear KilkennySean,
Thank you very much for your review of The CityNorth Hotel. I am glad you found your recent stay with us such a good experience. We do pride ourselves in going the extra little bit to ensure our guests have a pleasant stay above and beyond their expectations. We look forward to your next stay with us.
Sabrina...
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Worse hotel I ever stayed in we will not be back, the kids play area and toys were so dirty......food very poor..... staff ok.... poor wine choice....Be warned!!!!
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Dear Caroline3000,
Thank you for your recent review of the CityNorth Hotel. We take all comments both positive and negative very seriously and can only appologise to you most sincerely regarding your experience with us. It certainly is not our usual standard at the Hotel. The childrens play area in the bar is a very important part of our 'kids...
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I live quite close to the City North Hotel, and went for lunch there several times. I have always been happy with food and service. As I was attending a chrismas party night here recently, we decided to stay the night. The hotel foyer is large with plenty of seating, and checkin was prompt and efficient. Our rooms were spotless,...
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Dear Reilling,
Thank you very much for your kind words on your recent review of the CityNorth Hotel. It is very pleasing to read such comments regarding our staff, service and our Breakfast service. We are trying continually to improve our standards so it shows we are going in the right direction. We look forward to welcoming you back to...
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146 Reviews
