This is an average hotel in my opinion. I read the reviews on this site and I still took my chances. I personally had a great time, although I didn't spend much time in the hotel, whenever I needed something, customer service was excellent, one in particular is Francesca the housekeeping manager, she became my new best friend in Sicily,... More

I stayed 2 nights with my wife and two kids in this beautiful hotel placed just on the sea near Acireale...when I arrived there was some misunderstanding about the cot for my daughter but the staff at the reception solved it in few minutes...the place is marvellous, just on a cliff on the sea, with a nice pool over it,... More

This is not a four star hotel! We ended up here because we were on a bus tour of Sicily. The rooms were average, small tv, plastic cups, run-down exterior and interior, no amenties, the pool table you have to pay for, no free wireless, no information in room regarding the hotel, out of order elevator, etc etc. The food... More

I spent the best week of my life in this hotel. The rooms are average but very clean, the bathroom is spacious and cleaned precisely. The sea view from a hotel terrace is unforgettable and I loved spending evenings there, it was a pure relax. The food I would say is average, nothing special and everyday the same thing especially... More

Great location, definitely. Nice pool (not big though), everything is simple and quite relaxed. The staff is ok, I read some reviews here before going there and was concerned if the staff is good. Now I realize everything depends on a person — we've got only nice service with a smile and nice chat. We didn't even turn on the... More

Spent a weekend in the hotel.The room(deluxe with sea view) was very nice, the swimming pool was marvelous. However food at all times was disappointing: breakfast quality,variety and presentation was awful; dinner - the same story. Waiters did not take care much about customers needs. During one dinner the pieces of the water melone was lying on the floor next... More

I wish I had read the Trip Advisor reviews before booking a room here. Although the location is beautiful, this is most certainly not a 4 star hotel. No room service, no spa, no flat screen TV's (like the photos on the website) the cups in the room are plastic, the beds are hard and there just isn't much to... More

We stayed 7 nights at the Santa Tecla Palace and were disappointed. It is not a 4 Star hotel. It seems to be heavily used by groups that are travelling around with buses, which makes it a very noisy place through the nearby parking lot. The breakfast buffet is very poor. There is no room service and no fitness room.... More

The hotel is located in a great spot, between the luxuriant La Timpa natural reserve and the deep blue water of the Ionian sea. As you enter the lobby of the hotel you have to take your breath looking at the the outdoor swimming pool which seems to end directly into the sea, and then the staff at the reception... More