This hotel was definitely not one of the best. I liked the location of the hotel, however the standards and quality of the hotel was not up to par. The service was okay. My experience was not horrible but it was not great either.

Every time I Go The Pool Is Always Filthy..!! I Hate The Food But The sTaff Is Very Nice And Pleasant..... I Went There With My Family Because My Sister Had A Birthday Party.... The Bar Was Closed.. As Per Usual..... The Pool Was Disgusting... Had Alot Of Dead Insects...

Service at the hotel was exceptional,they said "no" to almost everything with a smile unfortunately, my room was located on the 2nd floor on the western side, at night I literally had to run from the pool to my room,since the back road to my room didn't have sufficient lighting,and a staff member reported that they caught a snake the... More

Not a bad stay, stayed with a few friends over the trinidad carnival, had three rooms overlooking the pool next to each other. Some of the rooms still need renovating, one of the three rooms had an updated bathroom, flat screen tv and fresh paint, the other two needed those renovations. Pros :- Nice big pool Rooms cleaned everyday and... More

Renovations were being done on the hotel while I was there some years ago. The land slopes, so if you have a downstairs room on the bottom of the hill, your view will not be the best. Nevertheless the view from the dining section was better. The marinas was the main view.I think this hotel is ideal for persons in... More

The hotel in under reconstruction. The place is not so bad but many cockroach, AC working in refurbished rooms ... but only if you are lucky enough to obtain a remote, a nice little fridge but nothing to drink not even a bottle of still water, phone not working, no proper lights in the common area at night time. A... More

The service at this place sucks really. The rooms are small; pool is rather large for this type of facility; front desk receptionists need training. There is no manager (at least this is what I was told when I wanted to lodge a complaint).

we stayed at the hotel the weekend of the 4th because my cousin was actually throwing a party there. it is by no stretch the hyatt or the hilton but i had fun except for the night of the party it was in general very quiet. my room was kept clean, i mean breakfast wasn't impressive but remember it's how... More

i must say we got a two for one special the first night it had a pool party it was good me and my friend had a great time there, the staff at the front desk was polite and the pool area is to die for i would advise anyone to try THE WEST PALMS HOTEL THANKS GUY