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All 1 Chermside hotels

Essence Serviced Apartments

541 Rode Road, Chermside, Queensland 4032, Australia
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Essence Serviced Apartments
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Ranked #1 of 1 hotels in Chermside
Most recent review
5 of 5 stars Reviewed 20 May 2013
watto67 Mackay, Australia
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36 reviews from our community

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Date Rating
Mackay, Australia
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 20 May 2013 via mobile

Stayed here for one night with my daughter. Great location, great apartment. Very modern and well set out. Heard no road noise at all. Breakfast the next morning was a bonus. Rated the service as average as we waited 20 mins in reception which was unattended ....would stay here again

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Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 21 April 2013

Only stayed one night at this pleasant apartment located adjacent to Holy Spirit Northside Hospital. The welcome was warm - but the water wasn't. I had a sleep in and got up at 8am and was surprised to find the shower was only tepid. The room was clean and well appointed - especially so for longer stays. No alcohol in... More

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Christine S, Director of Sales at Essence Serviced Apartments, responded to this review
28 April 2013

Thank you for your review, we are pleased that you enjoyed your stay with us and look forward to welcoming you back in the near future. Regards Christine More

Grasstree Beach, Australia
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 April 2013

I have read most of the revues on trip advisor and agree with most of them and can understand where the negative revues are coming from, but can see they are being a little harsh. My wife and I stay there in February, I found the apartment to be good sized, clean and well appointed, we had no trouble with... More

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Christine S, Director of Sales at Essence Serviced Apartments, responded to this review
17 April 2013

Thank you for your review and comments. I would like to highlight that we do have a small selection available on the complimentary continental breakfast buffet for Gluten free including fresh fruit, juice etc. From personal experience I would always bring my own food especially when staying at a serviced apartment or source restaurants that provide a selection of gluten... More

International
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 April 2013

I first stayed here last year and gave it full marks as an affordable shot term option in Brisbane. Once again I was only staying overnight (between flights) but have to admit I was even more impressed this time round. An hour or hour prior to the office closed they gave me a friendly call to let me know how... More

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Christine S, Director of Sales at Essence Serviced Apartments, responded to this review
7 April 2013

Thank you for your wonderful review, it is always pleasing to our staff and management when we exceed our guest expectations especially when our guest choose to stay with us again and again. We look forward to seeing you on your next trip to Brisbane. Safe Travels! Regards Christine More

Wellington, New Zealand
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 9 March 2013 via mobile

Spent 3 nights and found it very clean, well appointed and had all the amenities we needed. Ok the breakfast wasn't much but it was free and had everything you would expect in a continental breakfast. The staff were friendly and welcoming. The air con worked really well and both it and the fans were very quiet operating. We had... More

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Christine S, Director of Sales at Essence Serviced Apartments, responded to this review
17 March 2013

Thank you for your detailed feedback, we have certainly addressed your concerns with the relevant departments and taken action. It sounds like you had the opportunity to taking advantage of some of our great features within our apartments. We are pleased that we exceeded most of your expectations. We provide free undercover secure car parking and do have a only... More

Gladstone, Australia
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 9 March 2013

We were heading to Brisbane for a couple of nights. Considered staying in the city but as we were driving we were reluctant to pay $60 or 70 for car parking plus Wifi charges in addition to a hotel bill of around $500. We found these apartments on Wotif and got a great deal of just over $300 for two... More

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Christine S, Director of Sales at Essence Serviced Apartments, responded to this review
17 March 2013

Thank you for your valuable feedback and review, the staff and management are very grateful. We are extremely happy that our apartments exceeded your expectations and we look forward to welcoming you back in the near future. Regards Christine More

Perth, Australia
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 March 2013 via mobile

The Essence Apartments were well located for what we needed. It's close to the airport and has easy access to both the Sunshine and Gold Coasts. The nearby Chermside shopping centre and surrounds has some good restaurants. Our apartment was a good size, clean and quiet and we had a small private courtyard. There was a free breakfast available -... More

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Christine S, Director of Sales at Essence Serviced Apartments, responded to this review
6 March 2013

The staff and management really appreciate your valuable feedback. We are pleased that we met your expectations on our apartments, our home-style buffet breakast and location. We look forward to welcoming you back in the near future. Regards Christine More

Brisbane
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 24 February 2013

We were two couples that stayed here for the Sunday night over the Australia Day weekend. That was the night that the heavens opened up with a storm - but no problem there other than heaps of towels being placed in part of the communal floor to soak up all the water coming through an exposed part of the building.... More

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Christine S, Director of Sales at Essence Serviced Apartments, responded to this review
3 March 2013

Thank you for your review. We appreciate your feedback and are disappointed that we did not meet all your expectations. Our complimentary breakfast is our gift to you - the cost is not included or built into your room rate, it is provided to encourage a home-away-from-home feeling while you are staying with us which is available 7 days a... More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 of 5 stars Reviewed 8 February 2013

Just needed a 2 bedroom apartment(4 adults)for a night before a late flight to airport . Couldnt fault the place, tv in each room breakfast included late check out chermside shops 5 minutes away and yes airport is 20mins away but we did have our own car and it was a sunday.if you dont have your own car i can... More

Was this review helpful? Yes
Christine S, Director of Sales at Essence Serviced Apartments, responded to this review
17 February 2013

Thank you for your valuable feedback and we look forward to welcoming you back to Essence Serviced Apartments in the near future. Regards Christine More

Adelaide, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 8 February 2013

Where do I start... 1. I booked and payed in advance through HotelClub, when I arrived the girl on reception asked for my credit card number in case there are any charge backs, pretty standard practise so I had no problems with that. However I DID have a problem when I arrived home and realised they had charged me IN... More

Was this review helpful? Yes 2
Christine S, Director of Sales at Essence Serviced Apartments, responded to this review
17 February 2013

The management team at Essence Serviced Apartments are always willing to be of assistance for our guests. We are greatly disappointed that during your stay you did not speak with any of our staff or management regarding your concerns. Over 20 years Industry experience allows me to rely on the fact that guests usually highlight concerns during their stay so... More

 
 
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Additional Information about Essence Serviced Apartments

Address: 541 Rode Road, Chermside, Queensland 4032, Australia
Region: Australia > Queensland > Chermside
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Chermside
Price Range: €€
Official Description (provided by the hotel):
Essence is a stylish, sophisticated, spacious, and fully furnished serviced apartment building meeting the requirements of a variety of travellers. Positioned in the heart of Chermside, we offer immediate access to both Prince Charles and Holy Spirit Hospitals, a approx. 15 minutes drive from the Brisbane Airports or CBD, cultural locations and close proximity to public transport. We can offer you peace of mind, value for money and most of all a comfortable and relaxing stay. Whether you're coming to stay for business or leisure, for a night, a week or a month, we have a place for you to stay. Room Options: Apartment Types•Studios (up to 2 guests)•Studio - Accessible (up to 2 guests)•Studio Balcony (up to 2 guests)•One bedroom apartments (up to 4 guests)•One bedroom suites (up to 4 guests)•Two bedroom apartments (up to 4 guests)•Two bedroom suites (up to 6 guests). Conference Facilities Available: Our dedicated meeting room and versatile function room is suitable for a range of meeting and training requirements. Our meeting room comes with natural light, courtyard access to outdoor terrace and garden ares, full kitchen facilities, independently controlled air conditioning, remote LCD TV, high speed wireless internet, and ISDN lines. Maximum capacity within the boardroom is as follows; Theatre Style 20 people, Boardroom Style 16 people. We are the perfect location for a relaxed and productive working environment! Day packages per delegate start from AUD $49.00 - Call us today! "Our recent team workshop at the Essence was handled proficiently & professionally." ..Joanne, Lawton. February 2013 ... more   less 
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