We tend to stay here when we visit this area roughly once a year or so. The location suits us for what we want to do. Some disappointments this time though. Company policy to provide only one hand towel in a room for two adults is a bit baffling. Not enough tea bags provided. We like the newly refurbished bathrooms,... More

As we are regular customers to Premier Inn that was our best stay so far. The staff was exceptionally welcoming and helpfull. The hotel is in a great position for a break after a journey through the channel tunnel or with the ferry.

Once again, Premier Inn did not disappoint with this hotel. Friendly and quick check-in, a large, comfortable room with a large flat screen TV on the wall and the whole place is very clean. Lots of parking space and only 5 minutes drive from Ashford. Only paid £25 for a family room so excellent value for money - would recommend.

I have stayed here several times when on business in Kent and every time I have found the staff (particularly Jess) friendly and helpful even when I arrived late on a Sunday evening! Nothing is too much trouble from your choice of room location, offer of help with luggage (no lift to second floor) and information on surrounding attractions for... More

Excellent value for money and a very clean and comfortable family room. Breakfast was fantastic and the whole family enjoyed our stay. Staff were friendly and hospitable. Will stay again on our next visit to Kent.

One if the nicest Premier rooms I've stayed in. Only a few minutes drive from Ashford international & outlet. Perfect for early Eurostar trains. Very friendly staff. Beefeater next door not bad - usual menus - good friendly service.

stayed here at the weekend with family, the rooms were just what you would expect from premier inn .... good beds/clean etc. staff friendly [ and also staff in the beefeater which was next door nothing was too much trouble ] ideal location for visting kent etc and ashford outlet centre only a few mins drive away.

The rooms are functional, clean and tidy. The noise reduction is very good (the channel rail line is only 200 yds from the hotel and could bearly be heard). Perfect venue as a 'base of operations'. Warm and friendly staff.

usual standard for premier great for the location to the tunnel went to the beefeater for evening meal very slow service and not that busy advertise bottomless chips with meal but never asked if the meal was ok so asked for more chips but never came poor service