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Samui Laguna Resort

3.0 of 5
124/103 Moo 3, Lamai Beach, Koh Samui 84310, Thailand
Hotel amenities
Samui Laguna Resort
Ranked #19 of 40 hotels in Lamai Beach
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81 reviews from our community

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Traveller rating
    13
    34
    16
    11
    7
Date Rating
Surfers Paradise, Australia
1 review
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed 19 June 2013 NEW

The bungalow 208 not so good, when having a shower the water goes around the wall and into the toilet area, the mattress was hard as a rock,dogs all over the beach the restaurant and kitchen had cats running around and the service was not the best even if the staff was friendly.left postcards in the lobby to be posted,... More

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Brisbane, Queensland, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 12 June 2013

I will definitely be booking this hotel on all my trips to Samui in the future. When i arrived I was given fresh towell and refreshmente and the reception and check-in were very polite. The room was excellent and right near the beach. The beach is quiet and swimming there was lovely. All the staff were helpful. the location is... More

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Brisbane, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 7 June 2013

The free transfer from Samui airport was good. A nice luxury mini-van. The bungalow (207) was initially not so good. Two beds instead of double, which the friendly staff promptly rectified. The air conditioner didn't work very well, and we discovered that the toilet didn't flush properly. We told them about the toilet, and we're promptly moved/upgraded to 107, which... More

Was this review helpful? Yes
NingI_12, Owner at Samui Laguna Resort, responded to this review
12 June 2013

Dear Guests, Greetings from Samui Laguna Resort. Thank you very much for your time to review our resort. Your kind compliments are the great support to us and we will ensure to keep up with our service. We also will improve our facilities to up to the standard. We hope to seeing you again soon. Best regards, More

Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 June 2013

We quite enjoyed our stay at Samui Laguna Resort. The staff were friendly and helpful all with very good speaking English. The hotel is close to shops, restaurants in the town. The bungalow was a bit outdated. Price is ok!. Lamai is a quiet area of the island.. Great location for couples and families.

Was this review helpful? Yes
NingI_12, Owner at Samui Laguna Resort, responded to this review
12 June 2013

Dear Guests, Greetings from Samui Laguna Resort. Thank you for your kind review and your kind compliments to our resort and staffs. We hope to seeing you again soon. Best regards, More

Pulle - B
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 7 March 2013

Nothing negative to mention; nice room with XXL-bed, bathroom a bit smallish, balcony with seats and table. Good breakfast (for Thai standards) nice beach with sufficient free beach chairs. Very friendly staff. Only one complaint: smoking is allowed in the restaurant (as is everywhere in Thailand). Also, their main clientele is drawn from Germany and Russia (!!)

Was this review helpful? Yes 1
NingI_12, Owner at Samui Laguna Resort, responded to this review
8 March 2013

Dear Guests, Greetings from Samui Laguna Resort. Thank you for your kind review. Your compliments are the great support to us and our staff. We will keep up with our facilities and services. We hope to seeing you again soon. Regards, More

Store Heddinge, Denmark
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 12 February 2013

The bathrooms smell like sewage. They have not installed water traps in their drains. Lice found in the baby bed supplied. Smoking is allowed everywhere, room stank of sigarette smoke !!!!! Restaurant food is good, but spoilt by smokers ! Staff were great, friendly and very helpful. Has the potential to be a very nice resort if some rules are... More

Was this review helpful? Yes 2
NingI_12, Owner at Samui Laguna Resort, responded to this review
8 March 2013

Dear Guests, Greetings from Samui Laguna Resort. First of all, thank you for your time for the kind review. On behalf of Samui Laguna Resort, I do apologize that our facilities and services are not meet your expectation. Your kind comments are very useful to us. We will ensure to improve our facilities and services. We hope to seeing you... More

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Arlington, Virginia
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 26 January 2013

I stayed here for 3 nights travelling solo in December, in a standard room. The hotel is located at the north end of the main Lamai strip, next to a river which flows into the sea. Upon checking in I was shown to what must be the worst room in the hotel - dark ground floor room right next to... More

Was this review helpful? Yes 5
NingI_12, Owner at Samui Laguna Resort, responded to this review
28 January 2013

Dear Guest, Greetings from Samui Laguna Resort. Thank you very much for your time for the kind review and kind comments. We do apologize for the inconvenience issues that occurred to you during your stay and we promise to improve our facilities and services. Should you have any further comments to us, please kindly inform us through our e-mail address... More

Biasca, Switzerland
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 25 January 2013

The place, position is very nice and quiet. The beach is also beautiful. We think this was a good choice for price/ quality. The resort in located in the center of Lamai Beach. We choosed a bungalow. The only thing that was missing is a safe in the room, they have them but at the main entrance.

Was this review helpful? Yes
NingI_12, Owner at Samui Laguna Resort, responded to this review
28 January 2013

Dear Guests, Greetings from Samui Laguna Resort. Thank you very much for your kind review. Your compliments are the great support to us. We will keep up with our facilities and services. We hope to seeing you again soon. Best regards, More

Glasgow
Top Contributor
71 reviews 71 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 11 January 2013

issues there were a few but yet again.... 1. When you confirm they take the full sum from your credit card there and then (in our case 4 months prior to travel) so check with them. 2. upgraded to beach front bungalow ...they gave us 301. at 1000bat a night extra you would expect a view. we had one. OF... More

Was this review helpful? Yes
See 4 more reviews by Bjorn_Toulose for Lamai Beach
NingI_12, Owner at Samui Laguna Resort, responded to this review
28 January 2013

Dear Guests, Greetings from Samui Laguna Resort. Thank you very much for your time for the kind review. We do apologize for the inconvenience issues that may occur to you. Also, we appreciate your kind complimentary very much. They are the great support to us and our staff. Should you have any further suggestions, please kindly inform us through our... More

Calgary, Canada
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 23 December 2012 via mobile

The location of this hotel is great - out of the way of the greasy bars and not too far away that you can't walk pretty well anywhere in Lamai. That being said, the beds are firm but this seems to be a trend in Thailand for budget minded hotels. For how much a box spring would cost and the... More

Was this review helpful? Yes
NingI_12, Owner at Samui Laguna Resort, responded to this review
24 December 2012

Dear Guests, Greetings from Samui Laguna Resort. Thank you very much for your kind review. We do apologize for any inconvenience that may occur to you during your stay, We ensure that we will improve our facilities and services. We hope to have another chance to serving you again soon. Happy Holiday. Best regards, More

 
 
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Additional Information about Samui Laguna Resort

Also Known As:
Samui Laguna Hotel Lamai Beach
Samui Laguna Hotel
Samui Laguna Resort Koh Samui/Lamai Beach, Thailand
Address: 124/103 Moo 3, Lamai Beach, Koh Samui 84310, Thailand
Region: Thailand > Surat Thani Province > Koh Samui > Lamai Beach
Amenities:
Business Centre Restaurant Room Service Swimming Pool
Hotel Style:
#10 Top resorts Hotels in Lamai Beach
#13 Romantic Hotels in Lamai Beach
Price Range:
Hotel Class:3 star (3*)
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Samui Laguna Resort
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