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All 9 Cape Panwa hotels

Cape Panwa Hotel

5.0 of 5
27 Mu 8, Sakdidej Road, Cape Panwa, Phuket 83000, Thailand
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Ranked #6 of 9 hotels in Cape Panwa
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1,063 reviews from our community

Traveller rating
    603
    287
    105
    45
    23
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Families
190
 
Couples
610
 
Solo
18
 
Business
13
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Bangkok
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 17 June 2013 NEW

Cape Panwa has been our usual stay in Phuket for over 15 years. However, this time was a real disappointment for us. The lobby is under renovation but we had no clue until our arrival. No bell boy or any staff to help with the luggage and to point out where the new entrance is (5-star hotel???). We booked a... More

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bendigo
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 June 2013 NEW

This was our first trip to Phuket and I am happy to say it won't be our last. Cape Panwa was an excellent choice in that it was away from the hustle and bustle of patong. But in saying that it was also at least 1/2 hour drive to Phuket town and to the harbour where a lot of the... More

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Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this review
17 June 2013

The Cape Panwa Hotel, Phuket, notes that your stay with us was memorable and pleasant and looks forward to your next stay with us. English training is a constant and will be concentrated on during this low season. Thank you for your informative and favourable feedback. More

Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 9 June 2013

Don't expect the staff to bend over backwards at this place!!!! Upon arrival we were basically pointed to where our room was, the person on the front desk could barely speak English, infact, 90% of the staff couldn't speak English, this proved to be quite a task. We were told to book the Panwa Lodge on a Monday to have... More

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Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this review
15 June 2013

Thank you for your feedback regarding your recent stay. Cape Panwa Hotel wishes to clarify that when there is inclement weather the Thai Night at Panwa House is relocated to Café Andaman, and updates are publicly posted around the hotel including at the reception and tram stations. Our pool closing times conform to international hotel standards, whilst our team undertakes... More

Diss, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 June 2013

Our first visit to Thailand and we were not disappointed.The Cape Panwa excelled our expectations.This was a perfect location for myself and my 7 year old son and the staff couldn,t be more helpful, missing their smiles and friendliness already!We were upgraded to a junior suite due to the renovations in the reception area but it didnt upset our holiday.Super... More

Was this review helpful? Yes 1
Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this review
12 June 2013

The Cape Panwa Hotel, Phuket, is pleased to learn that our property, staff, facilities, and service, exceeded your expectations and we look forward to serving you again. Your positive mention of staff, by name, has been shared with them. Thank you for your review. More

Kendal, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 June 2013

I visited cape panwa hotel in summer. This was the low season so area was quiet and relaxing. Our room was clean , large and had fabulous beach views. Before we went the food was described as expensive but it averaged £5 for lunch....and the quality was fantastic...not to mention you are sat on the beautiful beach. We trialled all... More

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Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this review
4 June 2013

The Cape Panwa Hotel, Phuket, is very pleased to learn that your stay with us was enjoyable, pleasant, met your expectations and needs, while we were delighted to offer our private beach for your special engagement! Thank you for your favourable commentary and we look forward to welcoming you back. More

London
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 29 May 2013

Location was good, on the beach (slight hill). Rooms were abit disappointing having just stayed 5* in Bangkok. Book superior room as views are amazing. There was a baby lizard in our room on arrival so we were moved to another room. No problems after that. Restaurant served delicious Thai food! Spa was nice but abit expensive, there's a nice... More

Was this review helpful? Yes 2
Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this review
3 June 2013

The Cape Panwa Hotel, Phuket, thanks you for your positive feedback and appreciates your very favourable commentary on a staff member, by name, which has been shared with her. We look forward to your next return. More

Lancaster, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 27 May 2013

We stayed at the Cape Panwa in May after some much needed R&R. It was our first visit to Thailand and following our stay, we'll almost certainly be back! We arrived at the hotel around 9pm and were shown very swiftly to our room in block T. After reading the Tripadvisor tips, we pre-upgraded our room through our travel agent... More

Was this review helpful? Yes 2
Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this review
30 May 2013

The Cape Panwa Hotel, Phuket, appreciates your positive commentary and informative description and looks forward to your soonest return. We do have many repeat regulars with Loyalty Cards which entitles such guests to additional benefits. Your expressed minor concerns have been shared with our team. We will continue our ongoing staff service and English training programmes. Many thanks again for... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 24 May 2013

We were never offered a welcome drink and were never greeted with a Hello or a welcome to the resort. We were given a pouch full of coupons and wasn't told how or where to use them. We were given the wrong room and were told I requested this particular room when in fact I had sent 6 emails to... More

Was this review helpful? Yes 1
Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this review
28 May 2013

The Cape Panwa Hotel, Phuket, thanks you for your feedback. We wanted to apologise for our failure to offer you our standard welcome while the named guest relations staff member apologises for his conduct and statement. Thai Night is held in the Café Andaman when there is inclement weather with this information publicly posted, while it must have been Seafood... More

Perth, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 24 May 2013

We spent 7 nights at Cape Panwa with Scoopon voucher. The price we paid was very reasonable for a Junior Suite room with everyday hot breakfast. - The room is very spacious and clean to high standard. - Breakfast is delicious with many variety, different hot food is served every morning. - The hotel has a private beach but it's... More

Was this review helpful? Yes 2
Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this review
28 May 2013

The Cape Panwa Hotel, Phuket, thanks you for your positive feedback after your stay of 7 nights with us and looks forward to your return. Thank you for your review. More

Melbourne, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 20 May 2013

We stayed at this hotel in a Cape Suite for a week in May. While I really liked this hotel, you need to realise that it is in a quieter area of Phuket before you book it. This kind of holiday is what I was after so it suited me perfectly. The hotel is not brand new and in some... More

Was this review helpful? Yes 2
See 2 more reviews by Susiekg for Cape Panwa
Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this review
28 May 2013

The Cape Panwa Hotel, Phuket, is pleased to learn that your recent 1 week stay with us was a very good relaxing stay and that our staff were always friendly and the buffet breakfast had a wide variety of selections. We look forward to your return in the near future. Thank you for your feedback. More

 
 
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Additional Information about Cape Panwa Hotel

Also Known As:
Cape Panwa
Cape Panwa Phuket
Cape Panwa Hotel Phuket
Address: 27 Mu 8, Sakdidej Road, Cape Panwa, Phuket 83000, Thailand
Phone Number:
Region: Thailand > Phuket > Cape Panwa
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#1 Romantic Hotels in Cape Panwa
#2 Family Hotels in Cape Panwa
#5 Luxury Hotels in Cape Panwa
#5 On the Beach Hotels in Cape Panwa
Price Range: €€
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The Cape Panwa Hotel embodies tropical luxury in one of the world’s most desirable destinations. Tucked away in a quiet corner of southeast Phuket, the hotel is renowned for its excellent service, stylish rooms and exclusive beach. Blending superbly with the natural beauty of the area, the hotel is comprised of a selection tastefully decorated, sea facing suites and pool villas. A part of the Cape Collection, Thailand's premier luxury chain of Hotels and Serviced Apartments, the Cape Panwa Hotel is a little part of Paradise. Cape Panwa Beach-Perfect for year around Phuket’s south western winds blow from May until October making the seas on the west coast quite rough. However, the seas on the east coast, especially at Cape Panwa, are sheltered and calm. ... more   less 
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