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The Dukes Retreat

3.5 of 5
Pune Mumbai Road, Khandala, Lonavala 410301, India
Hotel amenities
The Dukes Retreat
Ranked #1 of 4 hotels in Khandala
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165 reviews from our community

    Trip type
Traveller rating
    46
    88
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Date Rating
1 review
5 of 5 stars Reviewed 14 May 2013 NEW via mobile

Very nice view from resort....... one change need to be done in food need to keep some fast food items also in buffet in dinner. Need to keep snacks also in evening.... Some changes in desert also.....

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GM_Dukes, General Manager at The Dukes Retreat, responded to this review
16 May 2013

Thank you very much for choosing to stay at The Dukes Retreat and taking time out to share your experience. All of us at The Dukes Retreat are delighted that you have enjoyed your stay as much as we enjoyed bieng at your service. We have noted your feedback on the buffet spread and would initiate appropriate corrective actions. We... More

1 review
5 of 5 stars Reviewed 13 May 2013 NEW via mobile

I enjoyed my stay here. Have been to many hotels. But this was a cool experience. Good ambience, good customer service, great food, good recreational activities. A total complete holiday package at an affordable price.

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GM_Dukes, General Manager at The Dukes Retreat, responded to this review
16 May 2013

Thank you very much for choosing to stay with us at The Dukes Retreat and taking time out to share your experience. All of us, the ladies and gentlemen at The Dukes Retreat, are delighted that you enjoyed your experience as much as we enjoyed being at your service. We look forward to welcoming you back. On behalf of the... More

Mumbai (Bombay), India
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 11 May 2013 NEW

One of the best resorts with superb ambience and great food. For us veggies, the spread was great. I have to write about the amazing service of the staff here. Not a single annoyance or episode that could mar our wonderful holiday. I caught a cold and for two days I was requesting dining staff to serve me hot water... More

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GM_Dukes, General Manager at The Dukes Retreat, responded to this review
16 May 2013

Thank you very much for choosing to stay at The Dukes Retreat and taking time out to share your feedback. The ladies and gentlemen of The Dukes Retreat are delighted that you had a wonderful experience with us and thank you very much for your words of appreciation. Azharuddin and other members of the team are deligted that we could... More

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 May 2013

We booked reservations from 2nd to the 4th of May through booking.com. when we reached there however, we were told that reservations could not be done as the otel was full and that they had informed biking.com through email. Knowing that a customer will come to them, could they not have the decency to inform us that booking confirmation could... More

Was this review helpful? Yes 1
GM_Dukes, General Manager at The Dukes Retreat, responded to this review
13 May 2013

Dear Guest On behalf of the team at The Dukes Retreat, kindly accept our sincere apologies for the inconvenience caused to you. While it is our intention to provide the highest level of services and facilities, it is clearly one instance where we have failed miserably. Without offering any excuses, we would request you to clearly consider this to be... More

Mumbai (Bombay), India
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 29 April 2013

Hi, we went there somewhere in 2012....its a lovely place.....I like everything about the place...the rooms, service, staff, location......One thing that is awesome is the food.....Its mind blowing!!!!!! and they have the most extensive spread specially desserts!!!!! Will definitely go back......Cheers!!!!

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GM_Dukes, General Manager at The Dukes Retreat, responded to this review
13 May 2013

Dear Guest Thank you for choosing to stay at The Dukes Retreat and taking time out to share your feedback. All of us at The Dukes Retreat are delighted that you have enjoyed your stay with us and look forward to weloming you back. Your feedback on the food especially has been shared with the chef and his brigade and... More

Mumbai
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 April 2013

Stayed for our first wedding anniversary in Feb 2012. Room : The Deluxe room was simply amazing. It was big, comfortable, with superb decor and lighting. The side overlooking the valley is fully glass and gives a fantastic view. Must be heaven during monsoons. I preferred this to the cottages which had much smaller rooms. Food : This was a... More

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GM_Dukes, General Manager at The Dukes Retreat, responded to this review
13 May 2013

Dear Guest Thank you for choosing to stay at The Dukes Retreat and taking time out to share your feedback. All of us at The Dukes Retreat are delighted that you have enjoyed your stay with us and look forward to weloming you back. Kindly feel free to contact the undersigned at gm@dukesretreat.com for any further assistance we can be... More

Mumbai (Bombay), India
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 April 2013

enter dukes retreat n u r treated with an extremely couteous n kind staff.. a look around d hotel wud definitely get u thinkin dat hw did dey built it ??? is it on d ledge of the mountain or did dey cut d mountain 2 do so?? rooms r tastefully done... all d rooms r valley facing.. so make... More

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RSGuleria, General Manager at The Dukes Retreat, responded to this review
9 April 2013

Dear Guest, Thank you for choosing to stay with us and sharing your experience here on TripAdvisor .We are glad to know that you enjoyed your time here. We at Dukes Retreat Khandala, aim to provide a relaxing break away from the dust, grime and hustle-bustle of the city amidst the soothing setting of the Western Ghats and the plush... More

Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 April 2013

Dukes Retreat is one of the best hotels in the Mumbai Pune Expressway circuit. The facilities are very good and the staff behaviour does not disappoint either. The best thing though is the view got and excellent view of the valley, a view one wold always want to wake up to. The best time to visit is of course during... More

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RSGuleria, General Manager at The Dukes Retreat, responded to this review
6 April 2013

Dear Guest , At the onset we would like to thank you for choosing The Dukes Retreat Khandala and taking out time to share your feedback on this prestigious forum. We are delighted to have received your notation which is counted as a valuable acknowledgment of our well-renowned resort. Also, we are ecstatic to know that you thoroughly enjoyed your... More

Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 1 April 2013

The experience was wow! My 2.5 year daughter did not want to leave this place. She enjoyed the pool, food, room, the view, the terrace, the garden, the service that we got. Be it the fish fry or the kebabs or the Chinese or the pastas or egg, everything was delicious. Every dish was worth it. We were given a... More

Was this review helpful? Yes
RSGuleria, General Manager at The Dukes Retreat, responded to this review
3 April 2013

Dear Guest , We thank you for choosing The Dukes Retreat as your host on your recent visit to Khandala. It always feel great to receive such an awe-inspiring feedback about the hospitality that we offer. We are extremely pleased to learn that our impeccable service, gracious staff and amenities lived up to your expectations. A review like yours motivates... More

New Delhi, India
Senior Contributor
40 reviews 40 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 29 March 2013

Had a chance to stay at this hotel recently for a conference. The view from the rooms is amazing, The furniture & linens were comfortable & clean, the poolside dining area is superb! food quality is just ok and the service in restaurant is pathetic. bar is good. gym is good too. overall a good place and deserves 3.5 stars... More

Was this review helpful? Yes 1
RSGuleria, General Manager at The Dukes Retreat, responded to this review
30 March 2013

Dear Guest, It was pleasure to serve you at The Dukes Retreat, Khandala on your recent visit and we thank you for taking out the time and writing this review. We are glad to know that you had a relaxing stay in your valley facing accommodation. We would like to apologize for the inconvenience caused due to the service in... More

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Additional Information about The Dukes Retreat

Also Known As:
The Dukes Retreat Hotel Khandala
The Dukes Retreat Hotel
Dukes Retreat
Address: Pune Mumbai Road, Khandala, Lonavala 410301, India
Region: India > Maharashtra > Lonavala > Khandala
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Children Activities Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Khandala
Price Range: €€
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Dukes Retreat at Khandala is not more than a 15 minute picturesque drive away from Lonavala. The resort is a landmark located 1850 ft. above sea level. Keys Khandala is spread across 11 acres of beautifully landscaped gardens, valley-view and the mesmerizing Western Ghats. The property benefits from being set in the lap of the flora of the region and nestles amidst waterfalls, nature trails and winding forest paths. ... more   less 
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The Dukes Retreat
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