We stayed in chalet swiss from 1st november to 4th November.'11..Good hotel to stay during Winter...Had a lovely view from our room..the children enjoyed very muchas they got to sleep in the beds in the attic...Very authentic..The food was excellent..Initially we thought the staff were rude but we were wrong..they are quiet friendly.. the Interlaken west station is just 10... More

The Hotel is small and nice but my experience was not good simply because of one single person. We reached the Hotel at around 10 AM and were told that the Room will be available at 12.30 PM only. Ofcourse I understand that and was fine but I requested her to see if any room is available (as had an... More

I had been to interlaken many years ago so was very keen to return,stayed at this hotel,it made a great base for seeing the sights of switzerland. Staff were very helpfull ask and they will deliver, loved the food and carnt wait to return,every one makes you feel at home. switzerland is a beautiful place More

Admittedly I booked late so was running out of options and booked this in a rush. The location is good and the building looks nice. The staff are generally reasonable and polite but some obviously have been in it too long and starting to become borderline rude. Now, I know I didn't book a Hilton but there are some basic... More

Rooms were more than acceptable. Small bathroom but clean and excellent water pressure for shower despite initial appearance. Food simple but well cooked and tasty. Breakfast was simple but no different to other 3* continental hotels. Have read reviews stating that staff were rude but in our case this was definately not the case. We had a booked trip affected... More

Well, where to start. We went there with Crystal Holidays and had a two week holiday at the chalet Swiss. This hotel is an authentic Swiss Chalet and as the date on the front suggests, very old indeed. This adds to the overall charm of the Hotel. Staying here, we had a view out over the Jungfrau mountains and this... More

Another excellent holiday mainly due to the friendliness of the staff and their help and consideration to two "old folk". The hotel is old but it is full of character and is well maintained. However it is th staff which make it so outstanding. More

The best part of this hotel was the friendly staff, particularly the two women at the check-in desk who were so helpful with directions and maps. Looking at the pictures of the rooms posted here tells me that we got one of the more nicely decorated and updated rooms -- our TV was a modern flat screen. Our beds had... More

location good food very good and staff extremely friendly More