Like other reviewers we stayed at the hotel on an all inclusive package - B&B plus 2 course dinner, light lunch and a free evening bar - which is an incredible deal. All staff are friendly and welcoming, the rooms clean and the food servings plentiful as well as delicious.
There is a good choice for all courses on the...
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Thank you for your complimentary review on Trip Advisor following your recent stay with us. I was very pleased to read your comments about the facilities, amenities and food, however I was even more delighted to read your comments about the team. I am fortunate to have some very natural, attentive and genuinely charming staff who love what they do...
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My wife and I spent two days at the Mecure Chester North Woodley Hotel on an all inclusive deal. The reason for the trip was to get away for a couple of days and relax. The staff were friendly courteous and helpful. The food was excellent. Rooms were clean and well maintained.
The dinner menu was varied, and the food...
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Thank you for posting your review on Trip Advisor.
I was delighted to read you found the service to be friendly and helpful and that all aspects of your stay were impressive.
I will ensure your kind words are communicated to the team.
I look forward to welcoming you back to the Mercure Chester North in the near future.
Regards,...
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Definitely a great value for money all inclusive break. we forgot about upgrade but room was fine. There were no faults whatsoever and nothing to complain about. The menu was superb with a big choice and all cooked perfectly, a little cool but tasted good. The desserts - good choice, i had chocolate fondant one night and cheese & biscuits...
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Thank you for your ‘Wonderful’ review on Trip Advisor.
I was pleased to read that you found all aspects of your stay to be excellent and that you would definitely return to the hotel.
On behalf of the team may I thank you for your kind words and I look forward to welcoming you back to the Mercure Chester North...
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A good hotel. The all inclusive package was a bargain and the food was delicious! We were waited on by very pleasant staff. Bedrooms were good.
Only downside was the water temperature in the bathroom varied depending on the time of day.
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Thank you for placing a review on Trip Advisor following your stay at the Mercure Chester North.
Once again we are very fortunate to have a review which highlights the quality of the team, I do believe they are what makes the Mercure Chester North a great hotel as each member of the team truly goes out of their way...
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Just stayed at the hotel on an all inclusive package for 2 nights and have no complaits at all.On arrival we where dealt with promptly and with a smile by the receptionist.We could have asked for a room upgrade but we forgot about this till we had unpacked but our room was lovely anyway with a large comfortable bed with...
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Thank you for using Trip Advisor to relay your positive feedback following your recent stay at the Mercure Chester North. I was pleased to read your comments and look forward to welcoming you back to the hotel in the near future.
Regards,
Gwyn Jones
General Manager
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We had been to this hotel in the summer, so when Mercure did the Christmas Deal, we booked. The offer included an upgrade [suitable to availability] , but we were told on check-in that none were available, this however was untrue, as the hotel was only one third full. After speaking with Doreen this slight blip was soon rectified, and...
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Thank you for posting your review on Trip Advisor.
Your feedback was a joy to read and your comments about the team going out of their way to make you feel welcome is a common point now being raised in reviews.
I look forward to welcoming you back to the Mercure Chester North in the near future.
Regards,
Gwyn Jones...
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Prior to going to the hotel we had read a number of very negative reviews which sadly made me feel very apprehensive, however the actual experience was amazing. We went on the 2 night all-inclusive break to celebrate our anniversary. I could not fault this hotel in any respect. The welcome on arrival was friendly and welcoming. The room, we...
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Thank you for your review on Trip Advisor.
I do believe that many of our guests use Trip Advisor to obtain honest feedback from previous guests. It is always reassuring to read a review such as yours where it highlights the hard work all the team members do in order to make our guests stays memorable.
I am delighted that...
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Two night all incluisve stay including evening drinks and lunch. The rooms were clean and tidy with tea/coffee making facilities. The rooms can be warm, but the radiators can be turned down/off. Large Tv located on the wall, hairdryer in drawer. The shower and bath ensuite was of a good size and was clean, the water was hot. The restaurant...
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Thank you for taking the time to complete a review on Trip Advisor.
At the Mercure Chester North we ensure all team members are kept up to date with regards to reviews so we can where necessary learn and improve on constructive feedback. I know they will be delighted to learn of your stay and the positive attitude they displayed...
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Stayed on the all inclusive break with the family inbetween Christmas and New Year. The hotel is not really in Chester itself but not far to travel in to Chester town centre and Cheshire Oaks. It is also very close for the Wirral Peninsula Walks. The all inclusive package is great value for money. Breakfast, Lunch and Evening meal were...
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Thank you for posting a review on Trip advisor. I am pleased that you enjoyed your break between Christmas and New Year, such a good time to get away!
I hope you do get the chance to visit us again soon.
Regards,
Gwyn Jones
General Manager
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