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All 1 Matfen hotels »

Matfen Hall

Matfen | Newcastle-upon-Tyne, Matfen NE20 0RH, England
Hotel amenities
Ranked #1 of 1 hotels in Matfen
4.5 of 5 stars 235 Reviews
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235 reviews from our community

What travellers say about this hotel
  • Golf course(25)
  • Very good(13)
  • Library restaurant(10)
  • Leisure facilities(8)
  • Hot stone massage(6)
  • Drawing room(6)
  • Conservatory bar(5)
  • Spa Break(4)
  • Would highly recommend(4)
  • Keepers Lodge(4)
Traveller rating
    150
    45
    18
    12
    10
Only show reviews for Family (30) | Couples (124) | Business (16)
Date Rating
sail0rJ0
Newcastle upon Tyne
Senior Reviewer
7 reviews
6 helpful votes
3 of 5 stars Reviewed 10 February 2012 NEW

Although, on the surface, Matfen Hall Spa gives you all it promises, I couldn't help feeling that something was missing. And thinking about it afterwards I realised that the place is generally rather “tired” and I felt that I was treated as a "commodity" rather than a valued customer. A little cleaning and sprucing up of the spa area and... More

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Ann S
Newcastle upon Tyne
2 reviews
4 helpful votes
5 of 5 stars Reviewed 10 February 2012 NEW

4 of us stayed for Dinner Bed and Breakfast, plus spa facilities/massage. The staff were warm and friendly. The bedrooms were clean and comfortable with modern decor and good facilities. Food was of excellent quality. Overall a very enjoyable stay and we will certainly be returning. Such beautiful views! Would highly recommend. More

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Alison B
Hurworth, Darlington United Kingdom
1 review
5 of 5 stars Reviewed 8 February 2012 NEW

Excellent friendly staff, the service reminded me of Dubai second to none. The food was of excellent quality the spa great and the rooms were clean and comfortable with extra care taken to cater to our needs. We look forward to returning there. Would highly recommend. More

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tripsat60
High Wycombe, United Kingdom
2 reviews
4 of 5 stars Reviewed 7 February 2012 NEW

Stayed on a Dinner Bed and Breakfast package in a classic room. Arrived after a harrowing journey through the snow from Edinburgh and we were greeted with a friendly welcome and a nice warm hotel. The room was on the third floor (we had requested a quiet one) and indeed it was quiet and very comfortable. Prior to an excellent... More

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Julie B
Sunderland, United Kingdom
2 reviews
2 helpful votes
3 of 5 stars Reviewed 6 February 2012 NEW

Me and my husband, my parent and our two friends stayed for one night on Saturday 4th Feb. We all had a lovely stay and would recommend a visit if you can get a good deal but after staying in other hotels of a similar nature in the region, we felt like Matfen was a let down on the evening... More

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lottie1960
North Shields, United Kingdom
Reviewer
5 reviews
18 helpful votes
5 of 5 stars Reviewed 5 February 2012 NEW

Stayed at Matfen Hall for the weekend to make up for a poor holiday in Fuerteventura. The room we were given was beautiful. Huge bed, within a huge room. The furnishings complemented the surroundings to perfection. We booked a Spa treatment and we were not disappointed, the spa is beautiful and relaxing with complimentary fruit and teas. The pool is... More

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Alan E
Newcastle
1 review
5 of 5 stars Reviewed 31 January 2012

Had a short trip bought as Xmas gift and stayed just one night but very pleasantly surprised and wishe we had in fact booked another night. The hotel is ideally placed to explore the historic county of Northumberland with Hadrians wall within 10 minutes drive and the Castles of the coast an easy half hour to 45 minute drive. the... More

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Bernard Bloodworth, General Manager at Matfen Hall, responded to this review
3 February 2012

Dear Guest Thank you for taking the time to share your recent experience at Matfen Hall Hotel. I am delighted you enjoyed your stay and I agree, we are located in a beautiful part of the country, with lots to explore right on our doorstep. I hope your next stay is longer, so you can indulge further in our facilities... More

abmetta
Newcastle upon Tyne
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed 30 January 2012

We had our wedding in Matfen hall in October 2011. Everything about the hotel was fantastic! We were not the easiest party to cater as we booked about 90% of the hotel and had people travelling in from abroad for a full weekend. This included a full typical English dinner buffet in the Keepers lodge, the wedding breakfast and dinner,... More

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Bernard Bloodworth, General Manager at Matfen Hall, responded to this review
3 February 2012

Dear Guest Thank you for your very kind words, following your recent Wedding and stay at Matfen Hall Hotel. I remember your Wedding well and I must say my team thoroughly enjoyed looking after you all, it was indeed our pleasure. I wish you both a long and happy life together and in turn welcoming you back to Matfen Hall... More

smoothboy3
stoke on trent
Senior Reviewer
10 reviews
10 helpful votes
3 of 5 stars Reviewed 28 January 2012

Went here for a break after new year. The welcome was very friendly and the reception was very informative with excellent customer service skills but unfortunately it went down hill from there. The room was very hot with underfloor heating so try and cool it down we had to open the balcony doors as there is no air con in... More

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Bernard Bloodworth, General Manager at Matfen Hall, responded to this review
3 February 2012

Dear Guest Thank you for taking the time to leave your comments on our trip advisor website. I was disappointed to read that your stay was marred by your dining experiences and I would like to extend my sincere apologies for this. I also apologise for the problems with the under floor heating, we have since had work carried out... More

danliz357
Newcastle upon Tyne, England, United Kingdom
2 reviews
1 helpful vote
5 of 5 stars Reviewed 28 January 2012

For my wifes birthday i wanted somewhere beautiful, somewhere class, somewhere that the staff take that little bit extra time out for you. Met and gret at recetption to a hi standard. Asked if i needed help with my bagage (something i have never been offered at the likes of the ramside hall etc) A lovely welcome drink. Beautiful view... More

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Bernard Bloodworth, General Manager at Matfen Hall, responded to this review
7 February 2012

Dear Guest Thank you for your kind words following your recent stay at Matfen Hall. I am delighted your wife had such an enjoyable birthday with us. I look forward to welcoming you back to Matfen Hall in the very near future. Yours sincerely Bernard Bloodworth General Manager Matfen Hall Hotel Golf & Spa More

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Matfen Hall Also Known As

  • Matfen Hall Newcastle Upon Tyne
  • Matfen Hall Hotel
Address: Matfen | Newcastle-upon-Tyne, Matfen NE20 0RH, England

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