I have a residence at Mallorca and sometimes on arrival we stood a day in the city (The Castillo Son Vida, for example) before going, next day and quietly after breakfast, to our house, or viceversa. This time we wanted to try the St.Regis Mardavall. They had an extremely friendly, competent and attentive staff, all of them with, at least,... More

We arrived at 12 noon and were told that check in was at 3pm. We finally checked into our room at 4.30pm. We expected the front desk staff to be local, however, the majority of the staff are German thus creating a stiff atmosphere rather than a more relaxed Mediterranean attitude, that you would expect in Mallorca. I felt like... More

Once we found the hotel we had a wonderful experience. I have to say we drove past it about four times before we located the entrance. The staff was very warm and welcoming and provided an upgrade which was awesome. The junior sweet was very appointed with views overlooking the pool. The welcome cocktail was a nice touch after our... More

What a treat! One has to recognise perfection when you see it. A fantastic tranquil haven of peace and civility, with friendly attentive staff, the most beautifully appointed junior suite and a Mallorcan flair for quality service. Thank you for the unexpected room upgrade, thank you for the ease of atmosphere, thank you for the spotless gardens and pools, thank... More

Have stayed 2 nights now, with 2 more to go and must say to this point I am disappointed. An overly lengthy and seemingly unorganized check-in process. Staff is polite, but I would describe as a bit cold and stand-offish. This morning at breakfast, had to order beverages twice before receiving them. Poolside had to fend for myself when it... More

I spent a long weekend with my wife to celebrate my birthday. Although the occupancy was very low, and the Michelin-star restaurant was closed, we did not miss the high-level service I am always expecting at the St. Regis. The staff was accommodating and helpful and arranged our stay perfectly. We were upgraded to a Junior Suite with sea view,... More

Wie stayed at the hotel in February and were glad to have some additional leisure opportunities in the hotel. The Michelin Restaurant was closed but the Aquas was able to offer a fantastic dinner. The rooms are very nice but some are on the lower floor which make them a little dark. Diappointing was, that for example the shower gel... More

Me: from NYC, live in Dumbo. Have high standards for top hotels like this. This lived up to the claims. A category 7 hotel should be excellent, and this hotel is. Hotel was immaculate, rooms were very spacious and cozy. Each room I think has a private balcony at the very least. Pool was excellent and very clean. We actually... More

This property was beautiful and not too big / not too small. The food was beyond fantastic. The rooms were lovely, tubs were lovely, property is lovely. Just a beautiful experience alltogether. Service was top-notch.