This was our second visit to Norton Park as we loved it so much last time - yet again we were not disappointed by Q Hotels. We stayed here in January to celebrate my birthday with the 'romance package' - we got dinner bed and breakfast, a £10 voucher each to use in the spa, and chocolates and champagne in...
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Reviewed 20 March 2008
Thank you for your review and I am delighted to read that you enjoyed your second stay with us and found the service, room, spa treatment and food of a high standard. I have noted all your comments which are much appreciated. I offer apologies that there were some areas that were slightly lacking and these points have been brought...
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Just got back from the Norton Park Q Hotel, Winchester. This was our second visit to the Norton and the third to a Q hotel. Stayed for a two night break.We chose to upgrade our room to a Qstar room and were not disappointed. The extra's were spot on, bathrobes and slippers for the spa nice touch much to my...
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Reviewed 16 May 2011
Thank you very much for your very pleasing review and comments which are much appreciated and have been passed on to the team. I am naturally delighted that you chose to stay with us again and experienced another enjoyable stay. I look forward to welcoming you back to Norton Park in the future.
With regards
Tom Fromm, General Manager
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Stayed for 1 night with some friends for a spa break in January. Lovely atmosphere literally in the middle of no where :) , very kind staffs. We were allowed to check early and even check out late as our spa treatments were booked for different times.
Over all really relaxing experience and can't fault at all!
Definitely going back...
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Thank you for posting your comments regarding your recent spa break which are much appreciated and have been passed on to the team. I am delighted that you experienced a relaxing break in our very tranquil surroundings and look forward to welcoming you back to Norton Park in the future.
With regards
Tom Fromm, General Manager
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Stayed here with a friend on a one night spa deal. Hotel was lovely, in a great setting (would be amazing on a sunny day) and couldnt fault much. Check in was very smooth, reception girls were lovely and friendly. The twin room was very nice with a lovely bathroom. We went to find out what time our spa treatments...
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Thank you for posting your review and I am delighted that you experienced an enjoyable spa break. Your comments regarding the reception team, spa treatment, dinner and breakfast are very much appreciated and will be passed on. I am sorry that there was a slight lapse in service from our spa reception and my Spa Manager will review training with...
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We stayed here for one night on a spa deal and everything from check in, to treatments, to our decent sized bedroom, was impressive. Staff are so friendly and make you feel very welcome which makes you want to return. The location was pretty, lots of land around the hotel, just a shame it rained but the pool, gym and...
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Thank you for posting your review and for your very pleasing comments which are much appreciated and will be passed on to the team. I am delighted that you experienced a relaxing stay in our tranquil surroundings and enjoyed all that the hotel has to offer. I look forward to welcoming you back to Norton Park for a longer stay...
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Rang a few days before to book a table in the conservatory cafe for lunch, was told no need to book a table, just turn up. Got there and sat down, went to find a waiter who said they'd be over in a minute to take our order. Someone else then came over and told us that the entire hotel...
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I would like to once again offer my apologies for the inconvenience you experienced. The hotel does on rare occasions take bookings for exclusive use requiring the closure of the bar, lounge and conservatory areas to all other guests. On this occasion it was necessary to close the bar, lounge and conservatory area for 24 hours between 12 noon on...
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booked weekend stay that was discounted through booking .com from arrival to departure everything was 4 star as promised .the rooms were well presented and functional.breakfast times though busy were well serviced by staff who were responsive to requests if needed. swimming pool and sauna area was nice and was never to busy.yes it is a trek to some rooms...
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Set in the Hampshire countryside, first impressions are excellent as you drive through the impressive grounds. Reception staff were professional, smart, polite and friendly. I was allocated a spacious, modern room with restful, contemporary decor. Everything was clean and fresh.
I stayed here on business so and enjoyed a peaceful night every night. I found the quality and service in...
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Thank you for your very pleasing review and we look forward to welcoming you back to Norton Park in the future.
Kind regards
Tom Fromm, General Manager
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Attended here in December for an office christmas party, and have to say everything was good considering the amount of people that was being catered for.
The food was tasty and appealing and staff was attentive and very well organised. Our bedroom was comfortable with a great powerful shower, even though I booked it on a £70B&B Online Christmas special....
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Thank you for your pleasing review. I am delighted to read that you experienced an enjoyable stay for your Christmas Party and look forward to welcoming you back in the future.
Kind regards
Tom Fromm, General Manager
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We stayed here for Christmas 2011. The room was excellent, as was the room service, I couldn’t fault it. The staff were very nice and helpful. Everything was not however as good as it could have been.
The food was all presentation and no substance, half a small carrot with its green bits attached looks nice but not very filling,...
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Thank you for posting your comments regarding your stay over Christmas 2011 and I am pleased to read that you found the room and staff excellent but am sorry that you were disappointed with certain elements of your stay. I have recently taken over as General Manager and as such will be reviewing our offering for Christmas 2012 and will...
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