We booked a standard queen room and on our arrival was pleasantly surprised by a free upgrade to a deluxe queen japanese style room. Beautiful tatami room that was huge by normal Japanese hotel room standards. Great location, only 5 mins walk to Shinjuku station (Take the south exit if coming from Shinjuku JR station) and a wonderful base to... More

Close to train station. Easy to locate (with simple instructions from staff at the station). Had lunch in the coffee shop wnen we arrived (because check in time started @ 2pm). Very nice lunch and quite a bargain too. Then went to counter @ 2pm and saw a queue. But everyone got served very quickly, thanks to the fast, efficient... More

spent a few days of our Japan trip here, was our first hotel we stayed in during our trip. we knew to expect smaller than "normal" room sizes in tokyo, so there wasn't any surprise here as the rooms are all on the smaller side. however, both the bedroom and bathroom provided enough room for two people to stay comfortably... More

Hotel is well located within walking distance of Shinjuku station which the airport train stops at. The airport limousine bus also stops at the hotel which is a more door to door service for the same price. Pretty quiet in the rooms except for noise from floor above. Very comfy beds and Japanese pyjamas provided! Liked the use of refillable... More

Very convenient location in Tokyo just a short 5 minute walk from the JR rail station south exit. We had a queen bed on the 14th floor, so impressed with how quiet it was in the room when the door was closed. As others have said, the rooms are not large by western standards, but it served us well. A... More

Excellent location! We took an approximately hour train ride from Narita airport to Shinjuku station. The hotel is a comfortable 5-7 minute walk, even with luggage. Take South exit at Shinjuku station, turn right, and cross the 1st main intersection to the other side. You're on track if you see the McDonald's at your right, and Family Mart to your... More

The rooms in this hotel have a decent size compared to other Tokyo hotels in the same price category. Rooms are very clean with generous toiletry kit. Only downside is they don't have in-room wifi access and some rooms don't have closets. Breakfast was just okay. Would have been better if they add more food choices. Location of this hotel... More

I stayed there for 9 days with my wife in May 2013. Took the bus from Narita, which is super convenient, drops you @ the hotel and picks you up from the hotel on the return trip. The hotel lobby is very nice and elegant and service is professional. We were happy walking in, the wooden doors are beautiful, the... More

Actually this hotel is closer to Shinjuku than Shibuya, which is a very good thing. In fact it is just south of the station too. The price was great, rooms were small but expected and acceptable, spotlessly clean, comfortable, friendly staff, and it's even a stop on the limousine bus route from the airports!