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Sheraton Miyako Hotel Tokyo Reviews, Japan

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All 90 Minato hotels

Sheraton Miyako Hotel Tokyo

4.0 of 5
1-1-50 Shirokanedai, Minato, Tokyo Prefecture 108-8640, Japan
Hotel amenities
Sheraton Miyako Hotel Tokyo
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Ranked #29 of 90 hotels in Minato
4.0 of 5 stars 534 Reviews
Most recent review
“Great Value for Tokyo”
4 of 5 stars Reviewed 16 June 2013
jakewyo Taipei, Taiwan
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534 reviews from our community

Traveller rating
    125
    287
    86
    22
    14
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Families
119
 
Couples
100
 
Solo
83
 
Business
171
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Taipei, Taiwan
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Great Value for Tokyo”
4 of 5 stars Reviewed 16 June 2013 NEW

Reservations I made through travel agent, good rate, and non-smoking room, I got a smoking room, then I got a dog room that smelled bad. Finally I got a good person at the front desk. Her name was Ito san (Sheraton please take notice) and she was so very helpful the entire stay and got us into a nice room.... More

Was this review helpful? Yes 1
Dusseldorf, Germany
Top Contributor
125 reviews 125 reviews
39 hotel reviews
Reviews in 57 cities Reviews in 57 cities
60 helpful votes 60 helpful votes
“Nice Japanese Western hotel”
4 of 5 stars Reviewed 7 June 2013

The Miyako chain of hotels has been acquired by Sheraton. This is one of the former Miyako properties. It shows in the style of the hotel, which has the usual touch of the Western style hotels run by Japanese chains. Fortunately Sheraton has added a bit more of an international feel to it. Staff speak English well. Stayed at a... More

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Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review
17 June 2013

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We, Sheraton Miyako Hotel Tokyo has a franchisee contract with Starwood so, the owner is still Miyako Hotel. Though we are remodeling guest room little by little to meet Sheraton’s standard, we are sorry but we... More

Hong Kong, China
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“A classic Japanese hotel a little old but still high quality”
4 of 5 stars Reviewed 5 June 2013

In this day and age of upgraded facilities to have many modern conveniences, especially in bathrooms, this hotel almost is a trip back in time. Rooms are a good size with comfortable beds. Bathrooms are old-fashioned with bathtubs fitted with showers. However, that is fine if not important to the traveler to have a separate shower stall. The lobby and... More

Was this review helpful? Yes 1
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review
12 June 2013

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. Our bathroom is tiny so, bathtub and shower stand together. We are sorry but we don’t plan to enlarge the wet area of each room for the next renovation. we also have shuttle bus service from... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Good base for exploring Tokyo”
4 of 5 stars Reviewed 30 May 2013

Having spent almost two weeks travelling around Japan, our group of 3 were ready for some R&R in Tokyo and were all very pleased with the Sheraton Miyako. The staff were all very courteous (as we'd come to expect in Japan), the rooms a good size (this was the largest triple room we'd had during our travels) and in a... More

Was this review helpful? Yes 1
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review
7 June 2013

Thank you for taking the time to view our hotel. We appreciate your positive review to our hotel staff. We take your views as a valuable suggestion then we will improve our operation and services. We hope you will remain a valued customer. Sincerely, Guest Service Sheraton Miyako Hotel Tokyo More

New York City, New York
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
“Great Place to stay in Tokyo”
4 of 5 stars Reviewed 28 May 2013

The hotel is located close to the subway (walking distance) and it also has a shuttle to another subway station which has more connections. The rooms are nice, similar to a U.S. room; the staff is very pleasant and helpful. As Starwood Platinum guests, we had free access to the executive lounge and to a free buffet breakfast with huge... More

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Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review
3 June 2013

Thank you very much for your feedback and for taking the time to post your comments. We are pleased to hear about your positive experience at our hotel. We share your feedback with our team for the purpose of improving our operations and services for future guests. We hope you will remain a valued customer. Sincerely Guest Service More

San Francisco, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“A Great Hotel for Tokyo”
5 of 5 stars Reviewed 28 May 2013

I arrived here with a reservation booked from a friend who lives about 500 meters away. While the hotel in not centrally located, it is fast and easy to get around the city from there. There is a shuttle that drops you off at the train station every 15 minutes and from there you can get around Tokyo just fine.... More

Was this review helpful? Yes 1
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review
4 June 2013

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. As you commented, we have shuttle bus service from hotel to Meguro railway & subway station. (Every 15 minute) There are so many restaurants, bars and shops around Meguro station. Meanwhile, there is only one floor... More

Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Tokyo, Sheraton Style”
5 of 5 stars Reviewed 22 May 2013

Many Americans have traveled to Tokyo and have stayed in the Narita area, but if you fly in to Haneda, this airport this airport is located closer to the City Center. As most Americans realize it is not uncommon to wake at midnight starving. This is one of the few properties that has 24 hour dinning, and complimentary WiFi in... More

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Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review
29 May 2013

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We have shuttle bus service from hotel to Meguro railway & subway station. (Every 15 minute) There are so many restaurants, bars and shops around Meguro station. Better than that, A few glossary markets, 24 hours-open... More

Frankfurt, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“comfortable place to stay”
4 of 5 stars Reviewed 20 May 2013

I stayed at this hotel during my business trip. It's close to a company I had business with so I had not any problem with location but not really accessible to the center of the city. A room is comfortable, nice and tidy. And staffs were very nice and courteous. They were willing to help me all the time.

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Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review
29 May 2013

We are truly thankful you chose to stay with us at Sheraton Miyako Hotel Tokyo. I appreciate your wonderful review of our hotel. We share your feedback with our team for the purpose of improving our operations and services for future guests. We appreciate your patronage and look forward to seeing you soon. Sincerely Guest Service Sheraton Miyako Hotel Tokyo More

bayarea
Top Contributor
63 reviews 63 reviews
24 hotel reviews
Reviews in 40 cities Reviews in 40 cities
23 helpful votes 23 helpful votes
“Pleasantly surprised with my stay”
4 of 5 stars Reviewed 15 May 2013

This hotel doesn't show at the top of some lists, most likely because it isn't in the trendiest area and it isn't new. But for the price it is a very good hotel. The rooms are large, quiet and clean compared to other places you could stay in Tokyo for a lot more money (Prince Megaplex). I stayed here because... More

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Tokyo_Santa, Guest Service at Sheraton Miyako Hotel Tokyo, responded to this review
20 May 2013

Thank you very much for your feedback and for taking the time to post your comments. We are pleased to hear about your positive experience at our hotel. As you already know, our hotel is located in very quiet and safe residential area with a lot of green. And we have shuttle bus service from hotel to Meguro railway &... More

Hyderabad, India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Excellent Stay”
4 of 5 stars Reviewed 11 May 2013

I stay there from 7th to 10th May 2013. The hotel staff is extremely courteous and helpful. The rooms are well serviced and appointed. There are certain things that could be better about the hotel, though. We were about 20 people travelling on a business trip. We realized that the service was not consistent across rooms e.g some rooms had... More

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Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review
13 May 2013

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. I am very happy to hear about your positive comment to our staff service. Complimentary bottle water is equipped in some upgrade category rooms in our hotel.. It is natural this was seen to be unfair... More

 
 
Sheraton Miyako Hotel Tokyo
Sheraton Miyako Hotel Tokyo
4.0 of 5 stars 534 reviews
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Additional Information about Sheraton Miyako Hotel Tokyo

Also Known As:
Sheraton Tokyo
Sheraton Minato
Minato Sheraton
Sheraton Miyako Hotel Tokyo Japan
Address: 1-1-50 Shirokanedai, Minato, Tokyo Prefecture 108-8640, Japan
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Swimming Pool
Hotel Style:
#16 Luxury Hotels in Minato
#23 Family Hotels in Minato
#24 Business Hotels in Minato
Price Range: €€
Hotel Class:4 star (4*)
Reservation Options:
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Sheraton Miyako Hotel Tokyo
1-1-50 Shirokanedai
Minato, Tokyo Prefecture 108-8640
Japan
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