Great place to be for visiting Tokyo. Great neighborhood to be around, clean, posh, everything can be done by foot. Little bit pricey, but than again, everything is pricey in Tokyo. Hotel rooms are really small. Breakfast is to expensive, so we decided to eat out. They even charged us for ac adoaptor, which is not coll at all. In... More

Recommended hotel in a nice position. Good for business and family trip. The only negative thing as found in most of the hotels is the carpet on each floor. I had troubles in carring my luggages and nobody asked me if I needed help at the reception during the check in

Stayed there for 7 days in April 2013. Location is Great. In Ginza where all shopping takes place. Very close to Kabuki Theater and train stations (Shibashi, Ginza) Staff was friendly and eager to assist but their English were poor. Great to have wifi access in the room and public areas. Standard rooms are relatively small for western standards with... More

Stayed at the Hotel Gracery for 5 nights at the end of April. The hotel is nice. Friendly staff who have a good grasp of English, very quiet rooms, and an excellent location. One of the downfalls is that the wifi was a little slow even though the hub was right outside my room. Regardless a nice stay.

The hotel is perfectly located, right off the main shopping street in Ginza, sorounded by shops and restaurants. It is 3-4 min walk to the metro station, and 1 metro station away from Kyoto Station. I found the location very conveninent for my 5 day stay in Tokyo (vacation). I really loved the hotel, new, modern, great service. It has... More

If you're in Tokyo and want to go shopping in Ginza, dining at Tsukiji, and want to be near Tokyo station, this is a great choice. I have stayed at the Conrad, and Hotel Villa Fountaine Shiodome, which are both near this hotel. While this is nowhere as ritzy as the Conrad, it is in a better location than both... More

Traveled alone. Checked in late at 8pm. Room was waiting. Staff member was very efficient and spoke English which helped a lot. Smiling and did not make me feel awkward. Room on the 11th floor. Good view of the city. Morning sun so leave the shutters down if you do not want to be woken up at 7 am with... More

First time stayed in ginza, found this hotel and the location is very central just behind matsuzakaya dept store, near to family mart convinience store, near to the subway, even a bit walk to JR Lobby located in the third floor, internet lan and wifi is free, room is modern and flat tv, bath room with modern bath tub I... More