There are a lot of hotels that wow you with glamourous foyers, invisible edge pools and multiple dining choices. The true measure in my eyes is the service culture - and FS Marunouchi has one of the best I've ever experienced. It is clear the employees have pride in their hotel and so they should. The rooms are small in... More

We had very pleasant experience with the hotel and staff. The staff service was good and prompt. "All" spoke good English. They took time to note my son's birthday on his passport that coincided with the trip and the staff took time to wait till we arrived back at the room late at night to surprise him with a cake.... More

Having never been to Tokyo before and not speaking the language, staying at the Fours Seasons Marunouchi made for an easy transition. The hotel staff pick you up from your train car at Tokyo Station after your bullet train ride in from Narita Airport and guide you through the massive and confusing labyrinth that is the train station. The hotel... More

It was just an amazing hotel there in Tokyo. In our stay there last April, we had a wonderful stay. Its better than what we expected. Well, it worth for the money, since they also give us the best service. Stunning hotel, the surroundings are clean, the building was very elegant and modern style. Its a 5 star hotel really.... More

I would not hesitate to recommend this hotel, in terms of superb location, top quality service, friendly warm and hospitable staff and overall "feel good" experience. More

We just overnighted here a few days ago, after staying here about a year and a half ago. Like this hotel a lot. Feels much more intimate than most Tokyo hotels. Service is above and beyond. We were personally escorted through the labyrinth of the Tokyo Station to find our way to the Narita express train. They also did not... More

I feel that that most of the previous reviews fairly represent the hotel and my own experiences earlier this month, though of course tastes differ – particularly with food and service. I was in Asia on a mileage run to maintain that all-important 1K level on United for 2012. Overview: This hotel is the smallest Four Seasons (FS) property that... More

One of the world's most welcoming, gracious and comforting hotel experiences in a spectacular, flawless facility. More

After staying at two service apartments from our previous visits to Tokyo, we decided to "upgrade" and shoot for the stars. Four Seasons Tokyo on Marunouchi was our choice - close to Tokyo station as we had to come in from Narita, and central to many subway lines, plus who could refuse Four Seasons hospitality. We called ahead while on... More