I stayed at this Sheraton for in Puerto Rico for Business. I have to say as soon as I arrived at the hotel it felt like I was on vacation. The man at the front desk was very good at his job and looked as if he genuinely liked helping people. My room was very nice and comfortable. This was...
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We stayed at the Sheraton Cauguas during the second weekend of November. At first I was very impressed with the room. We booked a standard room, and we got what I would call a jr suite with a living room and small kitchen area separated from the bedroom. This hotel is conveniently located near the highway but it is not...
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A very nice hotel with a casino and a nearby golf course. Its not in town, but just on the outskirts. For thosew ho enjoy the Latin plaza strolls in the evening, its not there. Very much a business hotel.
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Hi dayhiker3458:
Thank you so much for taking the time to share your experience with the viewers and for choosing us. We pride ourselves to be a business, group and leisure hotel. We are conveniently located near major pharmaceutical companies and other corporate offices. Caguas also is close to many other attractions to explore such as great museums, The Botanical...
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This is a very nice hotel, its a sheraton, you could never go wrong with a sheraton, This hotel is located in Caguas, about 20 min from San Juan, Has a great Casino and great parking, located in a nice residential area. Noo great restaurant, but if your like me , Im looking for my great cup of coffee in...
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Dear eve f:
Thank you for sharing your comments with the rest of the viewers. We are pleased you found our location hotel and staff welcoming, clean and comfortable for your stay. I am thrilled to share with you, that our beautiful property was recognized by the Puerto Rico Tourism Company with the Best Housekeeping Award for 2010. I will...
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First I pay for a hotel room looking at the golf course and I got a room with a view of a wall, I call i was move right away to the the 3rd floor to a view of a bad kept little river . The hotel really needs restotation and remodeling. The carpet in the entire Hotel look very...
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Do not stay in this Sheraton if you have another option--which, given the location, you may not. This hotel charged extra for everything, even toll-free phone calls from the room ($2). When I checked out I found a "service fee" with "service fee tax", adding another $25 a night to my bill. The desk clerk told me this was for...
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I travel to Puerto Rico often. This time, looking for an option other than the San Juan and Isla Verde area, I decided to try the Four Points by Sheraton Caguas Real. Big mistake!! I arrived late at night and I had to park on the street. Security would not allow me to drive my rental car in the premises...
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Clean, simple, modern hotel with a fairly attentive staff. Nice pool and decent food at the on-site restaurant. No in-room refrigerator or safe. The gym is small but clean and features up to date equipment. There is a casino attached to the hotel.
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It's a small gem of a hotel, with excellent quality service. Caguas is only about 30 minutes from the San Juan International Airport. The hotel has a casino, and entertainment on the premises. The staff at the hotel was truly exemplary. They were always kind and corteous, helpful with information, calling taxis, suggestions for activities, and always smiling! Caguas is...
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I stayed there in March 2010. Like other reviewers, I booked via Priceline for a set price with fees and taxes included. After checking out at the reception desk and being told I owed nothing, I was later charged additional fees and taxes. When I called the manager of the billing department, she pretend not to speak English once I...
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