Four Points by Sheraton Caguas Real Hotel & Casino (Caguas, Puerto Rico) - Hotel Reviews

Also Known As:: Four Points By Sheraton Caguas Real Hotel Caguas; 4 Points By Sheraton Caguas Real Hotel & Suites; Four Points By Sheraton Caguas Real Hotel And Suites; Four Points By Sheraton Caguas Real Hotel; Sheraton Puerto Rico; Four Points Puerto Rico; Puerto Rico Sheraton; Puerto Rico Four Points

Address: 500 Alhambra en Granada Blvd. | Caguas, Caguas 00726, Puerto Rico

Phone Number:

Region: Caribbean > Puerto Rico > Caguas

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #1 of 1 hotels in Caguas

Price Range: €€

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: Four Points by Sheraton Caguas Real Hotel & Casino is a short drive from downtown San Juan, and a couple minutes away from major corporations. The perfect retreat, with flexible space for any event. ... more less

Reservation Options:: TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Starwood, Cheap Tickets, Booking.com, Venere, Amex, Agoda, Priceline, Tingo and HotelsClick so you can book your Four Points by Sheraton Caguas Real Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Luis T

Hainesville, Illinois

Contributor

20 reviews

7 hotel reviews

Reviews in 17 cities

2 helpful votes

“Excelent service and facilities”

Reviewed 8 June 2013 via mobile

This hotel is close to the airport, but also far enough away to give you some peace and quiet. It is located at the foot of the mountains with nice views. It has a casino on premise and a decent restaurant. The only issue we had, and NOT the hotel's fault, was to get to it. The address mentioned Alambra... More

Was this review helpful? Yes 1

Problem with this review?

Dear Luis T, Thank so much for your excellent review and for sharing your experience. I am very happy to hear that our honest service and facilities were excellent. The Four Points by Sheraton at Caguas Real does not claim to be refined or formal. Our honest straightforward approach to comfort and value makes us the choice for the person... More

Luis41713

Athens, Georgia

1 review

“Great Hotel”

Reviewed 20 May 2013

The staff was friendly and courteous. I was made to feel welcome from the momemt I came through the security gate. The staff was prompt to respond when I needed info or had a service request. Loved the X O Le Bistro food and staff. The hotel was clean and neat. Looking forward to my next stay.

Was this review helpful? Yes

Dear Luis41713, Thank you for reviewing your recent stay with us. We are so pleased to hear that our caring staff, made you feel at home while you were with us. We always strive to exceed our guests' expectations so your feedback is so welcomed. At Four Points by Sheraton Caguas Real, no matter near or far; you can always... More

Cristygpr01

Reviewer

4 reviews

“Excellent”

Reviewed 10 May 2013 via mobile

I has construction in my home we want a simple room. They Gave us a mini suite awsome room the best.an special rate. My family had a special great mini vacation. Only a suggestion they need more choices in food.

See 4 more reviews by Cristygpr01 for Caguas

Dear Cristygp01, Thank you so much for reviewing your recent experience with us at the Four Points by Sheraton Caguas Real. We are so pleased that we were able to exceed your expectations while you were with us on your special mini-vacation. We look forward to having you back! I remain at your service, Flavia Bonilla fbonilla@fourpointspr.com More

Steven R

New York City, New York

2 reviews

Reviews in 2 cities

7 helpful votes

“Great Hotel and friendly staff”

Reviewed 26 March 2013

I've been coming to this property for the past four years, three times a year for business. My check in experience has always been flawless and professional. The entire staff is always friendly, courteous, and helpful. The maids cleaned the room to perfection. The nice part of staying here was recognition. Everybody remembers me by name. Looking forward to returning... More

Dear Mr. Steven R, Thank you for reviewing your recent stay with us at the Four Points by Sheraton Caguas Real. We are so pleased to hear that our Caring Staff went above and beyond to exceed your expectations. We will ensure our leadership team is aware of your comments about their service, which created a positive experience while you... More

jim h

Rockford, Illinois

“Home away from home”

Reviewed 23 March 2013

I just finished a 2 month long project on the island and have nothing but praise for the staff and service at Caguas Real Hotel & Casino. We had 5 rooms during our stay and each one was very clean,spacious and comfortable. The staff was very respectful and helpful with our needs. I look forward to our next project as... More

Dear Jim h, It feels great to hear that you found our staff to be respectful and helpful and our rooms to be comfortable and clean. Your opinion is very important to us as you stay with us for 2 months and for that I thank you. We will all miss you and your crew at our Best Brews BBQ.... More

amandabgraves

Birmingham, Alabama

Top Contributor

113 reviews

40 hotel reviews

Reviews in 33 cities

42 helpful votes

“Great place to have a business meeting!”

Reviewed 2 March 2013

Myself and 2 other ladies visited PR for a business meeting - we stayed in San Juan but held the meeting in Caguas. Staff was very helpful in planning the event and very attentive during our meeting to make sure we had everything we needed. They constantly checked on us and adjust the air...made copies for us...refilled the ice, etc.... More

Dear Amandabgraves, I am so happy you have chosen our Award Wining Property for your meeting. I am also pleased that our Sales and Banquet staff was helpful prior and during your event. You have brought a smile to our faces. Each guest that visits us is like family and we want our family to have the most relaxing comfortable... More

dmejias

Hamburg, Germany

Senior Contributor

44 reviews

9 hotel reviews

Reviews in 22 cities

14 helpful votes

“Friendly and welcoming staff!”

Reviewed 25 February 2013 via mobile

We are locals and stayed at the hotel for 4 days while we were being relocated outside of PR. The staff is very friendly and willing to help in all aspects. We rented a suite and by mistake they gave us a regular room on the 1st day and they were very kind and dilligent on making the change. Breakfast... More

Dear dmejias, Thank you for sharing your comments regarding your recent stay at our hotel. We are pleased to hear you enjoyed our breakfast, clean rooms and the staff provided you with accommodating and caring service. The staff at the Four Points by Sheraton is like your family - reliable, direct and engaged in who you are. We also appreciate... More

J0e63

Orlando, Florida

Senior Reviewer

8 reviews

Reviews in 5 cities

3 helpful votes

“Excellency like no other hotel in Puerto Rico....”

Reviewed 21 February 2013

I have been traveling to the island every other month for the past 13 years for work and pleasure. When this hotel opened, it was a blessing. Have been staying here ever since and have no regrets about it. Location, staff, food, drinks, casino, pool, golf, clean rooms..what more can you ask for surrounded by green mountains..? No need to... More

Dear J0e63, Thank you very much for sharing your wonderful comments regarding your stay at the Four Points by Sheraton Caguas Real. We are delighted you always stay with us when your travels bring you to Puerto Rico. We look forward to providing you with a clean room at our perfect location with an affordable rate. Our Night Manager, Juan... More

RomeoNewHampshire

New Hampshire

28 reviews

8 hotel reviews

Reviews in 15 cities

33 helpful votes

“What a pleasant surprise”

Reviewed 14 February 2013

My husband and I stayed here with another couple and just loved it. The service was outstanding! It is by far the best Four Points we have ever stayed at - much better in every way. The hotel was immaculate. The staff was extremely friendly and helpful, and they seemed genuinely happy to be there and welcomed us with opened... More

Dear RomeoNewHampshire, Thank you for reviewing our hotel. The staff you experienced are examples of the employees that our hotel hires to give you, our guest, the level of service we strive to provide which is to create delightful guest experiences. I am also happy to hear you enjoyed the room accommodations and you found our hotel clean. We hope... More

jmasci

Hopkinton NH

95 reviews

28 hotel reviews

Reviews in 45 cities

32 helpful votes

“Great hotel in central PR”

Reviewed 8 February 2013

My wife and I stayed here for one night upon arrival in PR since I had business the next day in Guayama. We loved the lobby and adjacent casino setup, and the pool has a great tropical feel to it (despite the rain!). The room was spacious and the bedding was quite comfortable. We also used the restaurant for snacks,... More

Dear jmasci, Thank you to the reviewer for taking the time to review our hotel. We are happy to hear that you found our pool, casino, lobby, rooms, new bedding and restaurant to be "great." We hope to see you again soon. I remain at your service, fbonilla@fourpointspr.com More

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Four Points by Sheraton Caguas Real Hotel & Casino Reviews, Caguas

Four Points by Sheraton Caguas Real Hotel & Casino

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