I has construction in my home we want a simple room. They Gave us a mini suite awsome room the best.an special rate. My family had a special great mini vacation. Only a suggestion they need more choices in food.

I've been coming to this property for the past four years, three times a year for business. My check in experience has always been flawless and professional. The entire staff is always friendly, courteous, and helpful. The maids cleaned the room to perfection. The nice part of staying here was recognition. Everybody remembers me by name. Looking forward to returning... More

I just finished a 2 month long project on the island and have nothing but praise for the staff and service at Caguas Real Hotel & Casino. We had 5 rooms during our stay and each one was very clean,spacious and comfortable. The staff was very respectful and helpful with our needs. I look forward to our next project as... More

Myself and 2 other ladies visited PR for a business meeting - we stayed in San Juan but held the meeting in Caguas. Staff was very helpful in planning the event and very attentive during our meeting to make sure we had everything we needed. They constantly checked on us and adjust the air...made copies for us...refilled the ice, etc.... More

We are locals and stayed at the hotel for 4 days while we were being relocated outside of PR. The staff is very friendly and willing to help in all aspects. We rented a suite and by mistake they gave us a regular room on the 1st day and they were very kind and dilligent on making the change. Breakfast... More

I have been traveling to the island every other month for the past 13 years for work and pleasure. When this hotel opened, it was a blessing. Have been staying here ever since and have no regrets about it. Location, staff, food, drinks, casino, pool, golf, clean rooms..what more can you ask for surrounded by green mountains..? No need to... More

My husband and I stayed here with another couple and just loved it. The service was outstanding! It is by far the best Four Points we have ever stayed at - much better in every way. The hotel was immaculate. The staff was extremely friendly and helpful, and they seemed genuinely happy to be there and welcomed us with opened... More

My wife and I stayed here for one night upon arrival in PR since I had business the next day in Guayama. We loved the lobby and adjacent casino setup, and the pool has a great tropical feel to it (despite the rain!). The room was spacious and the bedding was quite comfortable. We also used the restaurant for snacks,... More

We spent one night here while my husband had a business meeting on the south coast. The lobby is clean and spacious with an upscale feel. The staff was very welcoming upon our arrival. As SPG members we asked for an upgrade and received a deluxe king room. We were impressed when we discovered that it was a two-room suite... More