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All 2 Santa Ursula hotels »

La Quinta Park Suites

4.0 of 5
C/Bicacarera,21, 38330 Santa Ursula, Tenerife, Spain
Hotel amenities
Ranked #1 of 2 hotels in Santa Ursula
3.5 of 5 stars 183 Reviews
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183 reviews from our community

    Trip type
Traveller rating
    37
    72
    39
    17
    18
Date Rating
trvlbug63
Firenze
Reviewer
3 reviews
3 of 5 stars Reviewed 9 February 2012 NEW

The hotel offered an excellent package (half board) for our family at a very reasonable rate. As already mentioned the rooms and common areas could do with a makeover but the staff are great which makes the difference. We had 2 evening meals, one the gran gala, and the quality was good. We renteled a car from the airport, easy... More

Was this review helpful? Yes
Samuel Rodriguez, Community Manager at La Quinta Park Suites, responded to this review
11 February 2012

Dear guest, Thank you very much for reviewing your experience in our hotel. We are happy to know that you have enjoyed your stay at La Quinta Park Suites. We try to make you feel in our hotel as if you were at home. We are looking forward to welcomingo you next time. Best Regards Samuel Rodríguez Community Manager More

Observer51
Trondheim, Norway
Senior Reviewer
7 reviews
8 helpful votes
4 of 5 stars Reviewed 16 January 2012
5
people found this review helpful

Apartment hotel is located 7 km from Puerto de la Cruz in a quiet environment. It goes shuttlebus every hour with the exception of Siesta time and return at Latest. 19:30. The hotel has beautiful surroundings with its own botanical gardens, lovely swimming pool and children's pool. The hotel is not new but it is well maintained. Friendly service in... More

Was this review helpful? Yes
Samuel Rodriguez, Community Manager at La Quinta Park Suites, responded to this review
18 January 2012

Dear Sir, We are glad to know that you like our hotel, and that you have spent a good holidays with us. Thank you very much for sharing your opinion. We would like to welcoming you again. Best Regards, Samuel Rodríguez Community Manager More

C-L-forever
Coimbra, Portugal
Contributor
14 reviews
9 helpful votes
3 of 5 stars Reviewed 29 December 2011
2
people found this review helpful

My husband and I spent a week at this hotel in December. I had read the nasty comments and was a bit hesitant but "the price was right" and the photos did appeal to us. On behalf of the staff I have no bad comments to make, you don´t feel like you´re at home but they are helpful. We had... More

Was this review helpful? Yes
Samuel Rodriguez, Community Manager at La Quinta Park Suites, responded to this review
16 January 2012

Dear Guest, Thank you very much for sharing your experience in our hotel. That is the way to understand your point of view. We apologize if you did not like some aspects of our hotel. Our purpose is to solve all the possible negative things and improve day a day. We would be glad to welcoming you in the future.... More

UkRobA
UK
Senior Reviewer
6 reviews
22 helpful votes
4 of 5 stars Reviewed 28 November 2011
8
people found this review helpful

We spent 2 weeks here in Nov. Like many reports have said the decor is tired but everything else is excellent. The food is very good with lots of choice. The staff are very helpful, there is a good shuttle bus service into Puerto de la Cruz, lots of excursions leave from the front of the hotel, the entertainment is... More

Was this review helpful? Yes
Samuel Rodriguez, Community Manager at La Quinta Park Suites, responded to this review
1 December 2011

Dear UkRoba, Thank you very much for your comment. We are very glad to know that you have spent a good time in our hotel and it is very nice to read that you have enjoyed a good holidays here in Tenerife, sharing with us your own experiences. We are looking forward to welcoming you next time! Best Regards, Samuel... More

Radek K
Warsaw, Poland
1 review
4 helpful votes
3 of 5 stars Reviewed 13 November 2011
4
people found this review helpful

We have spent a week in la Quinta Park suits. Mainly because we were tired of Puerto De la Cruz and wanted some nicer place for a while. We've checked a prices at the hotel in the reception and quote given was 20% higher than on-line. Booked on-line at hotels website day before check-in. I've been advised that I could... More

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Samuel Rodriguez, Community Manager at La Quinta Park Suites, responded to this review
18 November 2011

Dear Radek, First of all, thank you very much for your comment. It helps us to understand the client side and make us become better in the future. We apologize for the inconvenience at your arriving at our hotel. Sometimes, the hotel is full, and clients make check-out very late, even when they know that they have to do it... More

MrB61
Oakham, United Kingdom
Senior Reviewer
6 reviews
1 helpful vote
4 of 5 stars Reviewed 24 October 2011
1
person found this review helpful

This was a return visit to the Qunita Park the first being 6 years ago. The positives are that this very 'honest' and good value hotel is the same in terms of friendlyness of the staff, the relax atmosphere and the great location. The negatives is that its clear there has been little capital investment made in the hotel over... More

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Tania Delgado, Director de Relaciones con Clientes at La Quinta Park Suites, responded to this review
27 October 2011

Dear "MrB61", Thank you very much for creating this comment about our hotel. We are really glad that you once again enjoyed your stay at our hotel. Thank you for your personal comments about needs in our complex. Please note we have planned to do some renovation in our hotel in order to keep up with the highest standards. We... More

Clare1711
Manchester
Senior Reviewer
10 reviews
12 helpful votes
4 of 5 stars Reviewed 25 September 2011
6
people found this review helpful

Visited Quinta Park for a week in August 2011. The hotel staff were very friendly and helpful, the AI food was good ( AI food is never going to be outstanding but this was perfectly fine). The weather was very hit and miss, perhaps because of the cloud being unable to get higher than the volcano. The location of the... More

Was this review helpful? Yes
Tania Delgado, Director de Relaciones con Clientes at La Quinta Park Suites, responded to this review
6 October 2011

Dear Clare1711, Thank you for your review and the time spent in writing it, we appreciate it a lot. Make sure it's very important to us to know the opinion of our customers. In case you change your opinion and decide to come back to Tenerife, we stay here waiting for you. Best Regards, Tania Delgado. tdelgado@hotmail.com More

ggabi
romania
Senior Contributor
41 reviews
23 helpful votes
5 of 5 stars Reviewed 13 September 2011
1
person found this review helpful

The only possible minus of this property is that it is somehow isolated (that can be a plus as well!). Free shuttle to Puerto Cruz. Excellent view, nice pool, nice spa (but expensive), rooms are basic but in excellent condition and have own kitchen and terrace. More

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Tania Delgado, Director de Relaciones con Clientes at La Quinta Park Suites, responded to this review
6 October 2011

Dear ggabi, We appreciate the time you have spent in writing the review, and the fantastic pictures you have add. Thank you too for your comments. Our main aim is that guests enjoy of our complex. If you want to come back in the future do not hesitate to inform me before to help you in your book and stay.... More

MalcolmFFalkirk
Falkirk
1 review
3 helpful votes
4 of 5 stars Reviewed 27 August 2011
3
people found this review helpful

Firstly look at daily sheet to see what is on and get involved. The Spa day is great as you can stay in the pool for the whole day. The indoor pool is worth the extra expense Santiago one of the mnagers is fantastic Senior Egea the Director Genente is very helpful All the other are staff are helpful and... More

Was this review helpful? Yes
Tania Delgado, Director de Relaciones con Clientes at La Quinta Park Suites, responded to this review
4 November 2011

Dear Malcolm, Thank you in advance for your good review about our hotel and our staff. We are glad to see happy customers that advise the next ones. We would be grateful of receiving you again in our hotel, Warm regards from Tenerife, Tania Delgado. Hotel La Quinta Park Suites. More

supson_yeye
jakobstad
1 review
4 helpful votes
4 of 5 stars Reviewed 1 August 2011
4
people found this review helpful

My overall experience of la quinta was very good. The personel is friendly, helpful and really made me feel welcome. The all-inclusive package really delivers what was expected. This is a great place for relaxing and the view alone makes me want to return to this quiet getaway. The rooms were great, comfortable beds, balconies with the most awesome view... More

Was this review helpful? Yes
tdelgaRedes, Community Manager at La Quinta Park Suites, responded to this review
11 August 2011

Dear customer, We want to thank you your good review to our complex. As we can read, you had a fantastic experience with us and we want to thank you again for sharing it with our future customers. Best Regards from Hotel & Spa La Quinta Park Suites. More

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La Quinta Park Suites Also Known As

  • La Quinta Santa Ursula
  • La Quinta Park Hotel
  • La Quinta Puerto De La Cruz
  • Santa Ursula La Quinta
Address: C/Bicacarera,21, 38330 Santa Ursula, Tenerife, Spain

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