Simply put, this is a terrible hotel. The prices are far higher than they should be and the accommodations are sub-standard. A repair person at the hotel adjusted our shower so there was no water pressure. We were told that's how water is conserved. Also, we did not have any hot water. When we asked for hot water and water... More

We stayed in one of the suites overlooking the beach and were happy with the hotel and its staff. The view from the balcony was beautiful. It was great to just walk out of the room in your bathing suit and be right on the beach. Staff at the front desk extremely helpful and accommodating. Both our main contact in... More

I was planning to visit El Tunco beach with my family (grandma, and children included), so I called Roca Sunzal hotel to reserve the suite (2 rooms, one bathroom, living room and a kitchen), and told them about the low movility from our older member. They said it was ok. When we arrived, we discover that the suite was the... More

I was sad to leave this place. The location is top notch, right on the beach with an amazing view of "the rock." The sound of the waves are amazing, and the surf village vibe is contagious. We arrived late at night, and our first impression of the hotel wasn't very good, since the shuttle driver was late and scared... More

We had stayed in a boutique hotel along the beach and felt that it was too expensive for what we were getting, so we downsized to Roca Sunzal and were pleased. We found them because we walked along the beachfront and were looking for a place to rent surfboards in good condition. Some of the staff spoke English very well,... More

We made a last-minute stop in El Tunco and happened upon the Rocal Sunzal Hotel and Restuarant. We loved it!! The staff members were very helpful and most of them spoke English very well (unlike most other places in El Tunco). The prices at the restaurant were reasonable and our room was clean and comfortable. Fair warning--Like many parts of... More

We had planned to stay elsewhere but it didn't have availability and I'm glad it didn't. This was a spur of the moment trip for my husband and I and it turned out to be the best 2 relaxing days. The check in staff took the time to show us 3 rooms to see which would be best for our... More

This hotel is pretty nice overall. The view from our room was beautiful. The food in the restaurant was good but it was overpriced for what it was. The beach was amazing. The safe in the room didn't work. We left the room locked to go swimming for an hour and somebody from the staff took money out of my... More

My wife & I originally planned to stay three nights in Sunzal at another hotel. The first night at the first place was nerve racking: moldy carpet, twin beds and cockroaches everywhere (yes, including on you pillows). The next morning we walked to breakfast and checked out a few motel/hotels nearby. Roca Sunzal had the following: -no cockroaches -comfortable, queen... More