TripAdvisor Reviews - Hotel Art Resort Galleria Umberto Feed

Great location, average service

Almiro — Fri, 03 Feb 2012 19:26:41 GMT

TripAdvisor traveller rating: 2 of 5 stars

The location was right in the heart of the city. But if you decide to go there by a rental car, beware we had to spend one and a half hour just to park the car. It was a nightmare. Only after one and...

Owner response

A TripAdvisor Member — Mon, 06 Feb 2012 13:38:49 GMT

TripAdvisor traveller rating: 0 of 5 stars

Dear Sir, Thank you for your comment. We always like to recevie feedback form guesta because this helps us to improve our service. Anyway we'd like to sadd something.As the problem with the car,...

Excellent memories of our stay in Naples

silbeRosario, Rosario — Tue, 17 Jan 2012 13:30:44 GMT

TripAdvisor traveller rating: 4 of 5 stars

We have already been told about this hotel on our previous trip to Italy in 2010. So this time we booked in advance a room in this beautiful hotel located in the fourth floor of Galleria Humberto,...

Slumber within the Galleria Umberto

TonyHitch, Hamptons — Wed, 04 Jan 2012 21:17:09 GMT

TripAdvisor traveller rating: 5 of 5 stars

What a treat! Located on the 4th floor of the Galleria Umberto, the beautiful glass-domed shopping center in the heart of Naples, this is a 4-star hotel with impeccable service. Beautifully...

Great Location; Sneaking Work Ethics; Poor Communication;

ip554, Palermo, Italy — Tue, 27 Dec 2011 14:51:05 GMT

TripAdvisor traveller rating: 2 of 5 stars

I found the location to be ideal for someone looking to stay in the heart of the historic center of Napoli. I was greeted by a very nice and professional young Filipino employee (sorry I forget his...

Owner response

A TripAdvisor Member — Thu, 29 Dec 2011 08:34:57 GMT

TripAdvisor traveller rating: 0 of 5 stars

Dear Madame, As we have already answered to Miss Olivia (your friend), we want assure again to all guests that it isn't our custom to charge guests WITHOUT any real reason. We're very surprised of...

Great hotel

SimonH646, Cambridge, United Kingdom — Wed, 14 Dec 2011 16:23:12 GMT

TripAdvisor traveller rating: 4 of 5 stars

This hotel is very well located and unusual - it's on the fourth floor of the Galleria shopping centre. The lift is one of those old-fashioned cage ones! It's a small hotel so quite quiet, but...

Wow, this is highly recommended!

MavisJarvis — Tue, 13 Dec 2011 04:44:25 GMT

TripAdvisor traveller rating: 5 of 5 stars

This place is incredible! Food & cleanliness was exceptional!! Staff was so eager to help & answer any questions! Cesaer & all the staff deserve the highest accolades!!! My best friend & I will be...

Excellent Hotel -

AmrM907, Cairo, Egypt — Tue, 29 Nov 2011 14:35:48 GMT

TripAdvisor traveller rating: 5 of 5 stars

I have stayed in this hotel last week and the place was amazing and the staff was very helpful and kind.. i do recommend it if you are looking for a very good hotel with excellent location and helpful...

Excellent - with friendly staff

DUTCHRAY, Rotterdam — Wed, 09 Nov 2011 22:28:24 GMT

TripAdvisor traveller rating: 4 of 5 stars

Stayed at this htel for 3 nights. Required a hotel in the city centre surrounded by shops and retaurants. From the airport ittakes about half an hour to get there. If you speak italian you pay around ...

A great hotel

Birchgrovers, Sydney — Wed, 02 Nov 2011 11:33:37 GMT

TripAdvisor traveller rating: 5 of 5 stars

After the hassles of travel in Naples, and the general grot of the city, the impact on walking into the Galleria Umberto is just stunning. This tiny hotel, on the 4th floor of the building is equally...

A great place to stay in Naples

submersiond, Bedfordshire — Mon, 31 Oct 2011 11:46:27 GMT

TripAdvisor traveller rating: 5 of 5 stars

The hotel is in Galleria Umberto on the top floor, the hotel is decorated in a classic Italian stye, but the rooms are very modern. All areas of the hotel are very clean and the staff are extremely...