TripAdvisor Reviews - Hilton Warwick / Stratford-upon-Avon Feed

We arrived, we slept, we left...

WhiteMtnsFolk, Plymouth, New Hampshire — Wed, 01 Feb 2012 17:10:10 GMT

TripAdvisor traveller rating: 3 of 5 stars

This was the first stop in a two week driving vacation through England and Ireland. We never make reservations, it was late, we were exhausted from travelling and we stumbled across the Hilton. The...

Owner response

A TripAdvisor Member — Mon, 06 Feb 2012 11:49:43 GMT

TripAdvisor traveller rating: 0 of 5 stars

Dear WhiteMtnsFolk Thank you for taking the time to write a review on Trip Advisor. I am pleased to note that we were able to accommodate your unplanned stay and our staff made you feel welcome...

Full with Christmas Parties

DGY-Eaglescliffe, Eaglescliffe — Sun, 29 Jan 2012 16:22:35 GMT

TripAdvisor traveller rating: 4 of 5 stars

Booked a weekend after a very busy month at work. Typical Hilton Hotel situated out of town. The place was busy with Christmas parties - some very hung over people at breakfast. Use the bus route to...

Owner response

A TripAdvisor Member — Mon, 06 Feb 2012 11:46:30 GMT

TripAdvisor traveller rating: 0 of 5 stars

Dear DGY-Eaglescliffe Thank you for your comments on Trip Advisor. Due to the nature of the hotel industry, christmas parties more often than not do extend into the January of the new year but we...

not hilton worth

193markh, Warwick, United Kingdom — Sat, 28 Jan 2012 10:41:11 GMT

TripAdvisor traveller rating: 2 of 5 stars

if you have to pay for car park next to motor way! food served in bar was cold, had to wait 30 minutes, and not fresh every pub has beter food.

Owner response

A TripAdvisor Member — Mon, 06 Feb 2012 11:42:15 GMT

TripAdvisor traveller rating: 0 of 5 stars

Dear mark h Thank you for your review following your recent stay/visit. I was disappointed to note the issue with your food and had the issue been raised at the time, we could have rectified any...

The location is the main reason to stay here

WestWalesHorse, West Wales — Wed, 18 Jan 2012 10:30:13 GMT

TripAdvisor traveller rating: 2 of 5 stars

I stayed one night on business. The main reason being the location which is very close to the M40 A46 junction. The hotel is looking very tired now and could do with a freshen-up. The check-in was...

Owner response

A TripAdvisor Member — Mon, 06 Feb 2012 11:35:36 GMT

TripAdvisor traveller rating: 0 of 5 stars

Dear WestWalesHorse Thank you for taking the time to write a review following your recent stay. I was disappointed to note your comments and that your stay with Hilton was not as you expected. ...

Great stay, mixed review on the staff.

beaglep123, nottingham — Mon, 16 Jan 2012 21:49:23 GMT

TripAdvisor traveller rating: 3 of 5 stars

Our stay here was a great one. Although i felt the reception staff were a little rude upon check in, we had lots of bags and they could see we were struggling but only after we had picked them all...

Owner response

A TripAdvisor Member — Mon, 06 Feb 2012 11:25:17 GMT

TripAdvisor traveller rating: 0 of 5 stars

Dear beaglep123 Thank you for taking the time to write a review following your recent stay. I was pleased that you found the hotels location ideal for visiting both Warwick &...

I'm glad my company paid my bill.....

rugbyking, Chesterfield — Thu, 12 Jan 2012 18:55:46 GMT

TripAdvisor traveller rating: 2 of 5 stars

Great location on the A46/M40 junction. Warwick is within easy reach and walkable if you're fit. Nice reception and friendly check in. Car park could do with a clear up especially down behind the...

Owner response

A TripAdvisor Member — Mon, 06 Feb 2012 11:19:41 GMT

TripAdvisor traveller rating: 0 of 5 stars

Dear Rugbyking Thank you for taking the time to write a review following your recent stay and was pleased that you found the hotel's location ideal. I was however concerned to read that we did...

Terrible money pinching cutbacks evident

Jetsetteryummymum — Sat, 31 Dec 2011 21:56:57 GMT

TripAdvisor traveller rating: 1 of 5 stars

Stayed here over new year and I have to say that the recession has really hit this hotel. No wireless Internet,kids couldnt get in the Pool because more than eight meant pool was full! We booked...

Owner response

A TripAdvisor Member — Tue, 10 Jan 2012 09:40:41 GMT

TripAdvisor traveller rating: 0 of 5 stars

Dear Jetsetteryummymum Thank you for your feedback following your recent visit to Hilton Warwick. I would like to confirm that free wireless internet will be available by the end of this month...

Hard to Fault

Phil-Clements, Eastbourne, UK — Thu, 22 Dec 2011 20:07:54 GMT

TripAdvisor traveller rating: 4 of 5 stars

Stayed here for a business function during December and overall was very impressed. From check in to departure the staff were polite and friendly, and it was very hard to find fault. Stayed in a...

Owner response

A TripAdvisor Member — Tue, 10 Jan 2012 08:30:21 GMT

TripAdvisor traveller rating: 0 of 5 stars

Dear Phil-Clements Thank you for taking the time to write a response and am pleased to note that you enjoyed your stay and found our facilities more than adequate for your needs. I look forward...

An older Hilton hotel, but with brilliant service.

FrequentFlyer222, London — Mon, 19 Dec 2011 12:20:40 GMT

TripAdvisor traveller rating: 4 of 5 stars

The hotel itself is well located, with a large car park, and the service of the staff is fantastic. The downsides - the car park costs are totally over priced and out of sync with the area. As...

Owner response

A TripAdvisor Member — Wed, 21 Dec 2011 14:43:16 GMT

TripAdvisor traveller rating: 0 of 5 stars

Der FrequentFlyer222 Thank you for taking the time to write a review following your recent stay and am pleased to note that you found our staff friendly, polite and professional and that we were...

Two nights at The Hilton.

RogerM654, Poole, United Kingdom — Fri, 16 Dec 2011 18:26:47 GMT

TripAdvisor traveller rating: 3 of 5 stars

The overall expectation, as this is a Hilton, was not met. The staff were always polite & courteous, but service sometimes a liitle slow. Rooms are OK but not brilliant. Temperature control fine in...

Owner response

A TripAdvisor Member — Wed, 21 Dec 2011 14:36:40 GMT

TripAdvisor traveller rating: 0 of 5 stars

Dear Roger M Thank you for your feedback following your recent stay and that you found my team polite and friendly and the location of the hotel was ideal for onward travel. I take on board your...