Af first we thought that the museum was quite small. However, after a heartfelt introduction by the host we toured the room listening to the commentary, via the headphones, about each photograph and exhibit by the official photographer himself. The fact that you were effectively in a private world listening to someone who had such a close relationship with the... More

We took a 2 hour walking tour, very interesting and sobering. We were here in November 2001, so were very interested in seeing the new World Trade Center area. Well done.

We went to Ground Zero to see the Remembrance Garden the Museum wasn't opened yet,This is a nice peaceful place to pay your respect.

The location is an apartment in the Meat Packing district. Easy to get to via 14th Street subway. Our tour consisted of 12 people and lasted 2hrs. You are greeted at your appointed time at the entrance by your host. Inside you are seated with your 'tour mate' a hand held device that provides audio commentary for the exhibits and... More

We took the tour, which was something that will remain permanently in our memories. Our tour guide was excellent and he was the only fire fighter in his unit that day who survived. His story and the entire experience were indeed special and heartwarming. This tour is not to be missed!

This is a must see memorial when in NYC. It is a somber reflection of the lives lost, but also an inspiration of renewal.

There were a lot of items displayed from the event and a lot of items to purchase to support the museum effort.

We made our reservations for a specific tour a couple months in advance. The Tour Leaders are all "first responders," police or fire leaders there on 9/11 or even family members who lost a loved one. Their stories made our entire trip so memorable.

Very moving experince for me could not not listen to all the photo infomation as it is very upsetting.Hannah the guide was lovley and we had a great surpraise as Gary who took the phots just poped by and signed photos for us.If you want to get to a deeper understanding of 9/11 you must go, but take tissues.