Such a disappointment! :( At first, their online scheduling tool was not working, so I attempted to schedule via the email address listed on their website. The customer service was not very friendly or helpful at all and took an awful long time even try to schedule the date. Mind you, this was for a special occasion as we were... More

We had a living social voucher which we successfully redeemed last August. We had some difficulty arranging the tour though their office however once it was sorted the tour itself was great. A very nice new van and professional driver and guide. We had a great time! Washington is a knockout. Should be higher on foreigners to do lists in... More

We bought a LivingSocial deal prior to going to DC this past weekend and after numerous messages, e-mails and phone we thought we were booked for a tour on Saturday morning although we never actually got a confirmation as we had asked for. We got up Saturday and walked down to the meeting location and 20 minutes before the tour... More

I too was trying to book a tour with iguide in dc. Called a dozen times, left messages and emailed, even went to their location. Never reached anyone or got a response back. Do not believe they are operating unless they get a full load. No way to run a business!

I bought a DC PowerPass and have been trying to get in touch with iGuide tours for about two weeks now, as the pass includes a tour. No one answers the phone. I've left messages and sent emails, but have not received any type of response at all. There is absolutely NO way to communicate with these people to schedule... More

This tour company was wonderful. We took the night tour of DC and saw so many of the attractions. Amy, our guide, was great, it was obvious she took her job seriously and researched so many little things about each attraction and shared so much valuable information. The kids really enjoyed it and they take out small groups so it... More

Jack, driver was professional and polite. Vehicle was comfortable. It was a chilly and later rainy evening. Tour guide Ralph as late so we started the tour without him. Once he joined, and looking bit dishoveled, I suspected, along with several other riders, that he may have had a few too many adult beverages ealier in the day. He repeated... More

My family & I took this fabulous tour last week...our guide Nick & driver Jack were fantastic. Nick had an extensive knowledge of the city, monuments and history. He got off the warm bus with us at every stop, was attentive and funny. Jack was always right there with the door to the bus open and a hand out to... More

Tyree from iguide tours was amazing. He bent over backwards to accommodate our group of 16 people including adults and children. Tour bus was brand new, Roomy and comfortable. Jack the bus driver was very knowledgable regarding the streets of Washington and navigating trough bumper to bumper traffic and Nick our tour guide was full of information about Washington. I... More